Collaborative Process Management

Create, Manage and Share process information

iGrafx Collaborative Process Management allows organizations to be more productive in developing, documenting, communicating, and managing business process information. iGrafx enables Process Analysts, Process Methodologists and Process Improvement teams to perform Process Analysis and Design quickly and easily.

iGrafx Collaborative Process Management leverages any or all of the Process Modeling and Analysis products, which are designed to allow different process expert roles accomplish their tasks most effectively, while providing a single platform for process improvement. By pairing the client tools with a central repository and web portal access, iGrafx manages and makes accessible all relevant process information.

Process Modeling and Analysis Products

• iGrafx® FlowCharter®
  Powerful process modeling and diagramming including Process, BPMN, VSM and supporting process documentation
• iGrafx® Process™
  Discrete event simulation of your models for risk-free “what-if” analysis
• iGrafx® Process™ for Six Sigma
  Methodology support for continuous improvement and in-depth analytics

Repository and Portal Products

• iGrafx® Process Central®
  Server-based process repository with web portal access and collaboration

• Process Knowledge Management

  Leverage the unique knowledge and skills of peers

  iGrafx Process Central leverages the contributions to process excellence made by process modelers and analysts to be shared, improved, added-upon, simulated, de-composed. Process optimization and improvement projects can leverage all available process information including process maps, analysis reports, spreadsheets and related documents. Capitalize on a shared, central resource model that ensures consistency of how responsibilities are represented in your process maps.

• Centralized Process Storage and Control

  Protect the process capital that defines your business

  Keep your models safe and accessible, meeting governance requirements while also making workflow more efficient. Access control ensures processes are modified or viewed only by those with appropriate rights. Versioning and audit trails maintain accurate document history. Finding process information and relevant supporting documentation is easy with hierarchical process navigation and powerful search and query features. Integration with Microsoft® SharePoint expands process visibility to additional areas of your organization.

  

• Document Lifecycle Management

  Streamline document workflow

  Managing process documents through multiple stages of maturity is important not only from a regulatory perspective, but also for a systematic approach to process development. Retain version histories and take your process models from drafts to review stages through approval and sign-off with sophisticated capabilities for making sure the right people are informed and involved at the right stages.

• Team Collaboration

  Work together for improved efficiency

  Overcome silos in your business! Either through the modeling application or through a web portal, Process Experts collaborate on processes and reuse the process knowledge that has been built up over time. Teams can work on the same files at the same time. Process optimization and improvement projects can leverage all available process information and share content between files. With Web and mobile access, process consumers can annotate or comment on processes.

• Process Transparency

  Communicate process across the enterprise

  People across the organization with a role in processes, either as experts, owners or performers of process, have a transparent view into the part they play and changes will affect them. Process knowledge stored in the central repository can be communicated to those with appropriate access rights, either through web browser or mobile device.

• Intelligent Diagramming

  Maximize mapping productivity and minimize errors

  Nobody does diagramming like iGrafx. Creating and editing process maps, whether they use cross-functional Swimlanes® or BPMN 2.0, is made easy with out-of-the-box templates and lots of features to help create diagrams that communicate exactly what you want with minimal clicks. Automatic correct-by-construction and rules checking capabilities will ensure BPMN diagrams meet notation standards and help enforce process compliance. Top-down hierarchical process modeling will help you focus on what’s essential.

  

• Lean Value Stream Mapping

  Achieve breakthrough improvements through reducing waste

  Create classic or extended Value Stream Maps quicker than with pen and paper, and save time by taking advantage of automatic calculations, work balancing graphs and data roll-up. Editing your VSMs is easy once they’re captured in electronic format as is sharing them with others in your organization.

  

• Wide Selection of Diagram Types

  Document your business beyond process maps

  iGrafx provides many different out-of-the box templates such as Cause and Effect (fishbone), Org Charts, Manufacturing Layout, SIPOC and more. iGrafx spreadsheet capability allows additional business information capture and documentation, with data then available to be integrated and shared among diagrams. With a wide range of palette shapes and diagramming flexibility, create your own custom templates.

  

• Model Publishing

  Easily share your processes and related content

  Share any iGrafx diagrams or processes with your peers as PDF documents as well as HTML and Microsoft® Office documents. And don’t worry about page parameters or how your process will look as a published document as you capture your processes – we take care of that for you.

  Author multilingual diagrams in various languages and view content in your preferred language via the web to effectively collaborate with team members worldwide and communicate with global audiences.

  

• Process Behavioral Modeling

  Turn your diagrams into an authoritative model of your real-world process

  With iGrafx Process, you can quickly capture the behavior of your processes, entering data directly into the diagram such as time to perform steps, resources used, decision probabilities, process flow rules, and more. Then quickly and easily extend the diagram with information about process incoming load, schedules, and other data. This powerful As-Is representation becomes the base for creating your To-Be Future state or multiple what-if scenarios.

• Powerful Discrete Event Simulation

  Build your business case for change with “what-if analysis”

  By performing discrete event simulation using either Process or BPMN models, you get the opportunity to foresee the results of changes to your process that are impractical to test any other way. iGrafx simulation provides realistic, accurate results based on in-depth scenarios that can include real-life empirical data and custom distributions. Dynamic animation of simulation steps helps validate your models as they are being built, and enhances understanding of where bottlenecks are developing, as well as highlights simulation paths and results.

  

• Multiple Scenario Analysis Reporting

  Make informed decisions leading to process improvement

  View simulation results - through tabular and graphical reports - that show side-by-side comparison of the As-Is current state and To-Be future state of your process. Utilize a wealth of data to analyze process behavior, using individual and aggregated statistics based on Time, Cost, Resources, Queuing and custom statistics you can define. Logging information on individual transactions enables further, in-depth analysis.

  

• DMAIC methodology support

  Valuable tools for all Lean Six Sigma practitioners

  iGrafx Process for Six Sigma provides a wealth of functionality to lead Lean Six Sigma belts, regardless of level, through the DMAIC process. In Define and Measure phases, use SIPOC (Supplier, Input, Process, Output, Customer) to identify the major elements of a given process and capture value streams to identify defects or waste. In Analyze and Improve phases, use cause and effect analysis to identify root causes and simulation or Rapid Design of Experiments to test alternate scenarios. Spotlight other improvement opportunities with Priority Matrices linked to processes and activities. Or, quickly and easily identify and visually highlight value-added and non-value-added activities in your process models.

  

• Design of Experiments (DOE) & Data Fitting

  Easily simulate full factorial experiments, risk-free

  Identify optimal changes by designing and performing full factorial experiments in a risk-free environment. Through a direct integration with other essential Six Sigma tools like Minitab® or JMP®, experience reduced project time and potential for errors. Improve accuracy of the process model and simulation results through statistical fitting of real world data.

  

• Path Analysis

  Bring opportunities for improvement into focus

  Leverage your process maps to perform powerful path-based analysis. Using simulation data, visualize critical paths through your processes and maximize improvements. Identify what’s limiting process performance in your organization depending on the priorities you’ve set (e.g., the critical path may be different if cost is more important than speed). Easily calculate process quality through Rolled Throughput Yield for the overall process or path.