Transparency and communication are key for any organizations processes to work. In most companies, the people that perform those processes, may not be the ones actually documenting them.
As a result, sometimes what happens in production may not align with the processes and procedures. This can lead to viewers not having confidence in the documentation and disconnecting from a process.
In the latest release of the iGrafx Platform (17.4.1) this problem is resolved. Now all viewers of approved documentation can identify possible gaps and provide comments to have it updated.
Additionally, they can now also easily see process relationships such as ownership, risks, controls, performance KPIs, systems in use, and how it relates to the company’s overall strategy. All of this provides a complete picture of the process and breaks downs possible communication barriers created by work silos.
To read more about other features and updates implemented in iGrafx 17.4.1 please see the release notes. If you would like to download or upgrade to the latest release of iGrafx, contact us or give us a call (503) 404-6050.