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Content by Robert Thacker

For over 15 years, Robert has managed the successful implementation of Process Improvement projects for many different organizations. These projects aided in the release of new products and refined existing processes, saving millions of dollars. He firmly believes that your processes are at the center of everything you do. If you don’t understand your process, you don’t understand your business. Robert has worked with customers in Financial Services, Health Care, Government, and Manufacturing, teaching them not only how to use iGrafx, but to better understand the services they as a company provide, and the connection to the processes that drive them.

Harness the Power of Process Knowledge

  • clock 16. August 2021
  • author-icon Robert Thacker
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Defining the need for Process Knowledge Management In today's global economy and competitive environment, effective process documentation and process performance are key to an organization's...

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5 Questions with Ed – BPM Sustainability – Part 2

  • clock 10. August 2021
  • author-icon Robert Thacker
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In part 1 of iGrafx Chief Evangelist Ed Maddock interview with the PEX Network, he spoke about the  how the past year has shaped current...

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5 Questions with Ed – BPM Sustainability – Part 1

  • clock 3. August 2021
  • author-icon Robert Thacker
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Recently, iGrafx Chief Evangelist Ed Maddock spoke with the team at PEX Network to discuss the current direction of Business Process Management (BPM). In part...

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Understanding your process – Step by Step

  • clock 19. May 2021
  • author-icon Robert Thacker
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When talking about Process Knowledge Management, one of the key value propositions is providing a context for Process Performers to execute manual processes effectively and...

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Highlights from the IDG Webcast – Part 2

  • clock 30. April 2021
  • author-icon Robert Thacker
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Recently, iGrafx hosted a webcast with IDG. During this webcast, we assembled three industry experts to talk about the current state of transformation, why some...

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Highlights from the IDG Webcast – Part 1

  • clock 20. April 2021
  • author-icon Robert Thacker
  • 0 comments

Recently, iGrafx hosted a webcast with IDG. During this webcast, we assembled three industry experts to talk about the current state of transformation, why some...

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