For over 15 years, Robert has managed the successful implementation of Process Improvement projects for many different organizations. These projects aided in the release of new products and refined existing processes, saving millions of dollars. He firmly believes that your processes are at the center of everything you do. If you don’t understand your process, you don’t understand your business. Robert has worked with customers in Financial Services, Health Care, Government, and Manufacturing, teaching them not only how to use iGrafx, but to better understand the services they as a company provide, and the connection to the processes that drive them.
Do you remember your first day on the job? It started with the obligatory paperwork, but then you were whisked away to drink from not...
Read MoreDefining the need for Process Knowledge Management In today's global economy and competitive environment, effective process documentation and process performance are key to an organization's...
Read MoreIn part 1 of iGrafx Chief Evangelist Ed Maddock interview with the PEX Network, he spoke about the how the past year has shaped current...
Read MoreRecently, iGrafx Chief Evangelist Ed Maddock spoke with the team at PEX Network to discuss the current direction of Business Process Management (BPM). In part...
Read MoreWhen talking about Process Knowledge Management, one of the key value propositions is providing a context for Process Performers to execute manual processes effectively and...
Read MoreRecently, iGrafx hosted a webcast with IDG. During this webcast, we assembled three industry experts to talk about the current state of transformation, why some...
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