Skip to Main Content

Content by Robert Thacker

For over 15 years, Robert has managed the successful implementation of Process Improvement projects for many different organizations. These projects aided in the release of new products and refined existing processes, saving millions of dollars. He firmly believes that your processes are at the center of everything you do. If you don’t understand your process, you don’t understand your business. Robert has worked with customers in Financial Services, Health Care, Government, and Manufacturing, teaching them not only how to use iGrafx, but to better understand the services they as a company provide, and the connection to the processes that drive them.

Customer Experience for Continuity and Resiliency

  • clock April 23, 2020
  • author-icon Robert Thacker
  • 0 comments

There are lots of ideas about journey mapping floating around. The customer experience is driving many businesses strategies and decisions, as well it should. If...

Read More

Understanding Process to Drive Resiliency

  • clock April 9, 2020
  • author-icon Robert Thacker
  • 0 comments

As the world deals with the pandemic of COVID-19, businesses are united in focusing on Business Continuity and Resiliency. They are learning that identifying and...

Read More

OPEX Week: Business Transformation World Summit 2020

  • clock January 15, 2020
  • author-icon Robert Thacker
  • 0 comments

For the past several years, iGrafx has been pleased to support and sponsor the OPEX Week Business Transformation World Summit. This year is no different....

Read More

If your RPA vendor or consultant says this… Walk Away!

  • clock January 7, 2020
  • author-icon Robert Thacker
  • 0 comments

At a recent conference I was speaking with a few folks about their current progress on Robotic Process Automation (RPA) initiatives. Unfortunately, many that I...

Read More

Process Mining – Taking Lessons from the Mining Industry

  • clock December 12, 2019
  • author-icon Robert Thacker
  • 0 comments

It is interesting when I speak with customers and they ask if they actually have to draw their process maps. “Can’t you just discover them...

Read More

#bestbpmplatform: Flexible Adaptation for a Variety of Requirements

  • clock December 2, 2019
  • author-icon Robert Thacker
  • 0 comments

We live in an increasingly data driven world.  In fact, Mckinsey calls it “the age of analytics,” and says that to take advantage of big...

Read More

WEEKLY DEMO

Join us every Wednesday for an expert-led demonstration of the iGrafx Platform

Close Icon