National Bank of Iraq selects partnership of iGrafx and ProServ
iGrafx implemented the first Enterprise Business Process Management (EBPM) solution with the National Bank of Iraq. We’re pleased to be able to bring this solution with our partner ProServ (Abu Dhabi),
The National Bank of Iraq was founded in 1995 as a publicly traded private company. It provides comprehensive banking services for individuals and companies in Iraq. It uses a state-of-the-art core banking system to fuel its growth and improve its customer service lines.
NBI relies on iGrafx for business process management. Efficiency, optimized processes, and the customer journey result in better and faster banking services. Both business and private customers benefit.
Ayman Abu Dhaim, CEO of the bank, said “The iGrafx platform is a milestone on our path to digital innovation. Customers are the focus, so this not only optimizes our internal processes but also improves the customer experience enormously.”
NBI is also very satisfied with its partnership with ProServ. Abu Dhaim added, “ProServ responded to our needs. Their experience in business process management and analysis was essential to implement the project on time and within the budget. In addition to technical assistance, the team was supportive in improving the processes within the bank. They enabled us to maintain our competitive advantage.”
We are very much looking forward to working with you and to exciting future projects!
More info: iGrafx News