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Process Center of Excellence: What is it, and why you need one

  • clock June 21, 2018
  • author-icon Christina Dieckmeyer
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The topic of a Process Center of Excellence (CoE) is one that has resonated quite well with our audience recently. Back in April we held...

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Customer Journey Mapping: An Illustrated View

  • clock June 19, 2018
  • author-icon Kelly Sewczwicz
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Written by Guest Blogger, Kelly Sewczwicz, Process Manager at Cox Communications. Part 2 of her latest blog series. In my last article, part 1 of...

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How to Tie the Customer Journey to your Process Framework

  • clock June 14, 2018
  • author-icon Kelly Sewczwicz
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Written by Guest Blogger, Kelly Sewczwicz, Process Manager at Cox Communications. Most BPM experts seem to agree that there is the need to merge together...

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The Many Sides of Digital Transformation and a Need for an RPA Reboot – a TEXWeek Recap

  • clock June 12, 2018
  • author-icon Robert Thacker
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Key Takeaways from TEX Week 2018 Last week I was invited to attend TEXWeek in Nashville TN., hosted by our friends at the PEX Network....

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The Usual Sus-PEX

  • clock June 8, 2018
  • author-icon Ian Hawkins
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Written by Guest Blogger, Ian Hawkins, Editor at PEX Network How bank processes opened the door to cyber crime PEX is used by organisations large...

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Are You Adding Value?

  • clock June 5, 2018
  • author-icon Paula Bell
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Written by Guest Blogger, Paula Bell, CEO at Paula A Bell Consulting. In martial arts it’s very important to not waste energy. It’s a key...

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