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Is Transformation Driven by Culture or Technology?

  • clock March 25, 2020
  • author-icon Christina Dieckmeyer
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70% of companies have a digital transformation strategy in place or are actively working on one. So, it’s no surprise really that 40%% of all...

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Why is a Focus on Customer Experience Critical for Success?

  • clock March 19, 2020
  • author-icon Paula Bell
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In my last blog we talked about the first part Customer Experience, mainly what is meant by it. For that we defined a need for...

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Why Do Transformation Projects Fail?

  • clock March 18, 2020
  • author-icon Christina Dieckmeyer
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Transformation. It’s a concept that is everywhere these days. Unfortunately, many of these transformation initiatives eventually fail. According to recent IDC research, 6 in 10...

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Levels of Perspective: The Customer

  • clock March 12, 2020
  • author-icon Paula Bell
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In this series I have started discussing the various Levels of Perspective in an Organization. The first in the series focused on the actual Organization...

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20/20 Foresight: You Should Be Able to See the Future

  • clock March 10, 2020
  • author-icon Jamey Heinze
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Since the dawn of commerce, companies have looked for an edge, a leg up on the competition. And there are almost limitless variables to be...

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A Strategic Approach to Automate Modern Digital Business

  • clock March 5, 2020
  • author-icon Christina Dieckmeyer
  • 0 comments

451 Research, a leading information technology research and advisory company, has published their latest Business Impact Brief, A Strategic Approach to Automate Modern Digital Business....

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