Skip to Main Content

Blog

Case Study: Optics Balzers Heads Toward Industry 4.0 with iGrafx

rpa-big

Optics Balzers, the high-quality optical component specialist, needed to take a big step towards Industry 4.0 by making its processes transparent. At the time they had no way to accurately document or approve processes. Carsten Rybka, Head of Process and Quality Management at Optics Balzers, said “We did our process documentation in Word, which was not particularly popular with the users. Approval processes weren’t mappable, and we had no way to represent the links between processes, risks, maturity levels, and KPIs. In short, the processes and their performance were neither transparent nor mappable in context.”

It quickly became apparent that the company needed a process-oriented tool that allowed for maximum transparency. They also needed one system for every requirement and searched the market for tools that would enable Optics Balzers to implement all of its required measures. They decided to go with iGrafx because of one big advantage – having a single system that allowed the organization to map all of their requirements including the process connections and interactions.

Upon implementation, they experienced benefits such as:

  • Tapping new potential using the process management dashboards which are fully integrated with the process landscape at Optics Balzers.
  • More efficient training for new or transferred employees.
  • Integrating the requirements and risks with regard to the company’s certifications.

And many more! You can read the full story of how iGrafx helped Optics Balzers head towards Industry 4.0 here.

Related Posts

5 steps to green Business Processes - Part 2

  • clock 31. August 2021
  • author-icon Kathrin Kießling
  • 0 comments

Rapid climate change is driving companies to become more environmentally friendly. Sustainability already starts in internal processes and must therefore be rethought. In the first...

Read More

5 Steps to green Business Processes - Part 1

  • clock 19. August 2021
  • author-icon Kathrin Kießling
  • 0 comments

Sustainability in action.  Greenwashing or real change? Green issues and sustainable business ideas are now high on the agenda, and not just among the big...

Read More

Harness the Power of Process Knowledge

  • clock 16. August 2021
  • author-icon Robert Thacker
  • 0 comments

Defining the need for Process Knowledge Management In today's global economy and competitive environment, effective process documentation and process performance are key to an organization's...

Read More

Leave a Reply

Your email address will not be published. Required fields are marked *