Use Cases: Journey Mapping & Modeling

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Finanzdienstleistungsunternehmen müssen ihren Ansatz für das Geschäftsprozessmanagement überdenken

Der Finanzdienstleistungssektor steht seit vielen Jahren an der Spitze der IT-Ausgaben. Das Fehlen eines koordinierten Ansatz...
Webinare

5 Reasons Journeys Hold the Key to Future Process Success

Find out why journeys, and not processes, are essential to delivering truly effective operational excellence initiatives in t...
Blog

iGrafx wird als Technologieführer in der SPARK Matrix ausgezeichnet

iGrafx wird in der SPARK-Matrix von Quadrant Knowledge Solutions als Leader für die Lösung Digital Twin of an Organization ...
Blog

Business Process Trends and What Keeps the Pros Up at Night

Process leaders in operational excellence attend key events to discuss emerging challenges, solutions, and strategies for 202...
Webinare

Journey Modeling: Going Beyond Mapping

In our online session you will learn how to: Create different types of Journey Mapping – from customer to employee ...
Webinare

Making the Connection between Customer Experience, Process Management and Business Continuity

During this webinar, we will discuss: An overview and examples of customer experience and why they may contain multiple j...
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Coverage Initiation: iGrafx links strategy to execution, manages processes as assets

Among the virtues of current digital automation platforms (DAPs) and robotic process automation (RPA) technology is how they ...
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DISRUPTED OR DISRUPTOR: Which side are you on?

iGrafx partnered with  PEX Network to investigate the nature of disruption. ‘Disruption’ is the latest euphemism for â€...