{"id":47652,"date":"2023-12-28T08:40:46","date_gmt":"2023-12-28T16:40:46","guid":{"rendered":"https:\/\/www.igrafx.com\/?post_type=news&#038;p=47652"},"modified":"2024-04-21T15:15:59","modified_gmt":"2024-04-21T22:15:59","slug":"igrafx-named-a-customers-choice-in-2023-gartner-peer-insights-voice-of-the-customer-for-enterprise-business-process-analysis-tools","status":"publish","type":"news","link":"https:\/\/www.igrafx.com\/fr\/news\/igrafx-named-a-customers-choice-in-2023-gartner-peer-insights-voice-of-the-customer-for-enterprise-business-process-analysis-tools\/","title":{"rendered":"iGrafx Named a Customers\u2019 Choice in 2023 Gartner Peer Insights\u2122 Voice of the Customer for Enterprise Business Process Analysis Tools"},"content":{"rendered":"<h1 class=\"mb-6\">iGrafx Named a Customers\u2019 Choice in 2023 Gartner Peer Insights\u2122 Voice of the Customer for Enterprise Business Process Analysis Tools<\/h1>\n<div class=\"content\">\n<h4 id=\"htag_0\"><b><span data-contrast=\"auto\">Company receives the highest \u201cWillingness to Recommend\u201d from 98% of customers\u00a0<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559739&quot;:160,&quot;335559740&quot;:360,&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/h4>\n<p><b><span data-contrast=\"auto\">[Tualatin, OR, December 28, 2023]<\/span><\/b><span data-contrast=\"auto\">\u2013\u00a0<\/span><a href=\"https:\/\/www.igrafx.com\/\"><span data-contrast=\"none\">iGrafx,<\/span><\/a><span data-contrast=\"auto\">\u00a0a leading provider of process intelligence and process management solutions, has been named a Customers\u2019 Choice in the 2023 Gartner Peer Insights\u2122 Voice of the Customer for Enterprise Business Process Analysis Tools. Gartner Peer Insights is a platform for end-user ratings and reviews of IT software and services.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The \u2018Voice of the Customer\u2019 distinction is based entirely on customer feedback and recognizes vendors who meet or exceed the market average for \u201cOverall Experience\u201d and \u201cUser Interest and Adoption\u201d.\u00a0 The iGrafx Process360 Live platform also received the highest \u201cWillingness to Recommend\u201d rating out of all vendors mentioned in the report, from 98% of customers, based on 37 reviews submitted in the Enterprise Business Process Analysis Tools market as of October 2023.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cWe are excited to be recognized by our customers and be named a Customers\u2019 Choice for EBPA on Gartner Peer Insights,\u201d said Alexandre Wentzo, CEO of iGrafx. \u201cThis recognition is especially meaningful as we believe it is a testament to our mission to put customers at the center of everything we do.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">What customers had to say about iGrafx and the Process360 Live platform:\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:225,&quot;335559740&quot;:432}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u201cPreviously, iGrafx was just a business process modeling solution. But now its capabilities have been greatly expanded to become an all-in-one platform for digital transformation, process mining and business process management.\u201d\u00a0<\/span><a href=\"https:\/\/www.gartner.com\/reviews\/market\/enterprise-business-process-analysis-tools\/vendor\/igrafx\/product\/process360-live\/review\/view\/4905756?step=register\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Read review.<\/span><\/a><span data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:225,&quot;335559740&quot;:432}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u201cIt is simple to capture, communicate, improve and optimize every aspect of our business processes with this tool.\u201d\u00a0<\/span><a href=\"https:\/\/www.gartner.com\/reviews\/market\/enterprise-business-process-analysis-tools\/vendor\/igrafx\/product\/process360-live\/review\/view\/4699150\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"auto\">Read review<\/span><\/a><span data-contrast=\"auto\">.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:225,&quot;335559740&quot;:432}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">\u201cProcess 360 Live platform is designed to streamline and optimize organizational workflows. It provides us a comprehensive solution for analyzing, documenting and improving our business processes.\u201d\u00a0<\/span><a href=\"https:\/\/www.gartner.com\/reviews\/market\/enterprise-business-process-analysis-tools\/vendor\/igrafx\/product\/process360-live\/review\/view\/4949282\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"auto\">Read review<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:225,&quot;335559740&quot;:432}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">View the<\/span>\u00a0<a href=\"https:\/\/www.gartner.com\/reviews\/market\/enterprise-business-process-analysis-tools\/vendor\/igrafx\/product\/process360-live\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">entire list of Gartner Peer Insights Reviews for iGrafx<\/span><\/a><span data-contrast=\"auto\">.\u00a0<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:225,&quot;335559740&quot;:432}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:225,&quot;335559740&quot;:432}\">\u00a0<\/span><\/p>\n<p><b><i><span data-contrast=\"auto\">Disclaimer:<\/span><\/i><\/b><span data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:225,&quot;335559740&quot;:432}\">\u00a0<\/span><\/p>\n<p><i><span data-contrast=\"auto\">Gartner, Voice of the Customer for Enterprise Business Process Analysis, Peer Contributors, 13 December 2023<\/span><\/i><span data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:225,&quot;335559740&quot;:432}\">\u00a0<\/span><\/p>\n<p><i><span data-contrast=\"auto\">Gartner\u00ae and Peer Insights\u2122 are trademarks of Gartner, Inc. and\/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.<\/span><\/i><\/p>\n<\/div>\n","protected":false},"featured_media":0,"template":"","class_list":["post-47652","news","type-news","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.igrafx.com\/fr\/wp-json\/wp\/v2\/news\/47652","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.igrafx.com\/fr\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/www.igrafx.com\/fr\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":0,"href":"https:\/\/www.igrafx.com\/fr\/wp-json\/wp\/v2\/news\/47652\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.igrafx.com\/fr\/wp-json\/wp\/v2\/media?parent=47652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}