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Performance Management

Leverage operational KPIs to effectively monitor business performance

Every day we are bombarded with data about our business performance.  We have data stored across our enterprise and multiple systems collecting data for cycle times, cost, resource utilization, head count, pipeline, up time, down time, peak time, the list goes on and on.  But with all that information, how much is relevant to your actual goals, and how does it relate to your overall corporate strategy? Do you know which business process(es) are driving that metric? Is it operating within the expected or acceptable boundaries defined by your requirements or service levels?  If it isn’t do you know who to call?

iGrafx Business Transformation Platform provides the ability to create key performance indicators (KPIs) within each process or activity to provide real time data as to where performance issues may exist.  Utilizing the customizable dashboards, each process owner and executive can view the KPI information most relevant to their overall goals and make decisions to ensure the overall corporate strategy and goals are achieved.

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Here’s What You Get:

  • Award winning “Easy to Use” platform
  • Reusable Business Architecture objects to define and relate Strategy, Goal, Process and KPIs
  • Transparency of ownership
  • Role-Based Dashboards to see real-time process behavior so you can react with speed to deliver optimum performance.
  • Ability to accumulate performance data to identify trends in behavior
  • Configurable REST APIs to extract data from existing legacy systems with to measure performance in real time.
  • Demonstrate the strategic value of process improvements with historical data over time.

At the root of all performance metrics, there is a process that drives it.  When businesses know what and how to monitor process performance, they turn that process from a liability into an asset. An asset that allows them to make better business decisions, drive higher revenue and increase efficiency.

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