Installation & Upgrades

For customers purchasing iGrafx Datacenter, iGrafx will help to ensure a successful implementation of the iGrafx platform in your environment.

Two support the options exist to support our customers and their varied technical environments:

Basic Installation for the following IT environment:

• Operating System: Microsoft Windows
• Database: Microsoft SQL Server
• Application Sever: ‘Pre-Deployed’ Apache Tomcat
• One test/dev/UAT server and one production server
• Authentication and User Lists: Active Directory (LDAP)
• Security: SSL (HTTPS connection) and a Proxy

Custom Installation package to meet your internal IT environment requirements outside our basic package. If your company has IT infrastructure requirements with software different than our recommended environment, we can help you with that too. Discuss your environment with our installation experts, and we can get you an estimate of how much time we’ll need to help you out. Work with us to scope, define requirements, plan and meet your IT environment objectives.

Your options would include:

• Various Linux operating systems
• IBM WebSphere or Tomcat Homebrew application servers
• SSO with SAML (various ID providers), Kerberos or SiteMinder configurations
• Clustering for high availability
• Upgrades from previous platform versions

Access our System Requirements for more information on our supported environments.

We also offer Training & Onboarding for both. You can find more information here.