iGrafx for Healthcare

Consistently deliver the service and experience your customers deserve.

Transform your operations to increase patient engagement and clinician satisfaction while adapting to the new market demands of virtual care. Optimize customer journeys and workflows from virtual touchpoints to the office and post-appointment support. Ensure that compliance is a first class citizen in your pursuit of advanced technology to protect your revenue and reputation.

How iGrafx Can Help

Process Excellence

Give your customers the experience they deserve while keeping costs in check.

Decrease onboarding times to get patients the care they need faster
Ensure processes are compliant with internal policy and external regulation
Validate the impact of staffing decisions before they're made
Prototype new service models before making up-front investments

Compliance & Risk Management

Stay in the headlines for the right reasons, avoiding financial and reputational risk.

Ensure your processes adequately protect patient data for HIPPA
Ensure that SLAs are met for responding to customer claims and inquiries
Implement effective "need-to-know" controls for employees
Validate that employees are adequately controlling their risks in their operations

Ready to Connect?

Transform your business with a process intelligence solution designed for your industry.