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Case Studies


Immediate Service Improvements Through Efficient Processes iGrafx enables the Hampshire Constabulary to quickly and easily identify areas for process improvement The Story Hampshire Constabulary can trace its history back to 1832 and the formation of the Winchester City Police. More than 170 years later, the constabulary has around 4,000 officers operating from 47 stations and […]

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Raising Process Performance Standards for Financial Services Industry iGrafx helps drive understanding of processes at Xchanging The Story From its foundation in 1999, Xchanging has been an ambitious, fast growing and internationally focused company. Becoming a publically listed (PLC) in only eight years, the company is now a FTSE 250 company employing more than 8,800 […]

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Piraeus Bank Egypt

Improving Operational Efficiency by Reducing Risk Leading Egyptian bank drives market share by building customer satisfaction and becomes first to achieve Basel II Compliance The Story When Piraeus Bank Egypt SAE (PBE) was founded in 1978 as the Alexandria Kuwait International Bank, its role was to serve the large number of Egyptian expatriates living in […]

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Prominent Australian financial firm focuses on process orientation to embrace rapidly growing operations The Story For nearly a quarter of a century, Asgard has managed hundreds of billions of dollars— with $40 billion (Australian) now overseen by a network of 3,000 advisors who provide over half a million investors with financial leadership. Asgard is a […]

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Telco – Colt Telecom Group

Jumpstarting a Business Process Revolution Colt Telecom Group realized improved transparency and process data quality across the business The Story COLT has been providing data, voice and managed services to enterprise customers and governments across Europe since 1993, and is known for its commitment to providing excellent service and highly resilient, secure network services. Thriving […]

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University – Munich University of Applied Sciences

Establishing process thinking in research and education With 17,500 students, the Munich University of Applied Sciences is the largest university of its kind in Bavaria, and the second-largest in Germany. It currently offers around 70 bachelor’s and master’s degree programs and employs around 500 professors, 660 staff members and research assistants as well as 750 […]

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Metals – Novelis

Creating Predictable Processes to Optimize Throughput iGrafx helps predict production weaknesses and strengths, simulating real complexity and interactions The Story Novelis is the world leader in aluminum rolling, producing an estimated 19 percent of the world‘s flat-rolled aluminum products. They are the No. 1 rolled products producer in Europe and South America, and the No. […]

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Government – Aerospace Defense Contractor

Streamlining Processes and Increasing Profits 4aBetterBusiness and iGrafx help an International Aerospace Contractor to reduce cost, complexity and improve profitability Background Aerospace Company is a major international aerospace and defense contractor, with more than 80 years of experience in the field, providing complex, highly-engineered products to global aerospace and defense markets. The Challenges Aerospace Company […]

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