iGrafx recently gave a presentation at the Building Business Capability conference, a conference about business analysis, business decisions, business architecture and business agility. Robert Thacker, Global Director of Product Marketing & Enablement at iGrafx, spoke to the audience about making the connection between customer experience, process management and business continuity.
During the presentation, Robert covered key topics such as:
Your business is important, and you do not want to lose control in the complexity. Download his entire presentation here to help.