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Performance, Risk & Compliance

To effectively manage your business, we must understand how critical business processes are currently performing based on measured data and identify any potential operational or regulatory risks that will impact them. The iGrafx Business Transformation Platform provides the components necessary to identify opportunities and drive improvement through Performance Management, while ensuring that controls are in place to effectively manage risk and ensure compliance.

Performance Management

Every day we are bombarded with data about our business performance. We have data stored across our enterprise and multiple systems collecting data for cycle times, cost, resource utilization, head count, pipeline, up time, down time, peak time, the list goes on and on. But with all that information, how much is relevant to your actual goals, and how does it relate to your overall corporate strategy? Do you know which business process(es) are driving that metric? Is it operating within the expected or acceptable boundaries defined by your requirements or service levels? If it is not do you know who to call?

At the root of all performance metrics, there is a process that drives it. When businesses know what and how to monitor process performance, they turn that process from a liability into an asset. An asset that allows them to make better business decisions, drive higher revenue and increase efficiency.

iGrafx Business Transformation Platform provides the ability to create key performance indicators (KPIs) within each process or activity to provide real time data as to where performance issues may exist or identify areas for improvement as you accumulate performance data over time. Once improvements are made, use these same KPIs to show strategic value and prove ROI.

Utilizing the customizable dashboards, each process owner and executive can view the KPI information most relevant to their overall goals, make decisions to ensure the overall corporate strategy and goals are achieved, and understand their connection to the rest of the business architecture.

When it comes to monitoring performance, understanding the risks that may prevent us from meeting our goals is imperative.

Governance, Risk & Compliance Management (GRC)

The iGrafx Business Transformation Platform provides the foundation for organizations seeking a holistic approach to quality governance, risk management and compliance (GRC). We help companies meet the requirements of Sarbanes-Oxley, GDPR, HIPAA, ISO, as well as several healthcare, environmental and other regulations in a structured, controlled, and secure way. With iGrafx, companies can confidently develop an integrated view of their business processes and information flows including risk and control points that are necessary for compliance.

What iGrafx does for GRC:

  • Understanding of where identified Risk / Controls appear in your business and in which processes
  • Reusable Risk, Control and Opportunity catalogs
  • Impact and Gap analysis reporting of Risks
  • Reporting on Control effectiveness
  • Compliance with requirements for documenting processes through visual process maps
  • Model validation through customizable approval steps
  • Transparency of ownership
  • Process knowledge that is accurate and up-to-date

iGrafx not only forms a basis for the process documentation, but deliberately places the topic of risk management in the foreground. Risks can be assigned directly to processes as well as to other components of the business architecture such as strategies, IT systems and goals, and evaluated comprehensively. The extended risk management also ensures the identification of suitable performance measures, as well as their current impact assessment and any mitigating controls. iGrafx provides the ability to identify potential compliance issues by reporting process and risk gaps. Reports then provide an overview of all risks and residual risks in a risk-control matrix.

Get sustainable risk identification through customized automated workflows with iGrafx ROPE™ Solution.

GDPR may be a European Law, but it impacts all those that do business with individuals or companies located in the EU. Find out more about our GDPR Suite can help you not only obtain but maintain compliance.

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