Control Complexity: Optimisation, Efficiency, Compliance, and Risk Management

In the webinar you will learn how to:

• Achieve and maintain innovative product and service delivery
• Manoeuvre through complex change
• Make process ownership transparent and the responsibility of everyone
• Continuously improve and deliver enhanced performance with less effort

Journey Modeling

In our online session you will learn how to:

• Create different types of Journey Mapping – from customer to employee to partner
• Display Journey Maps using iGrafx
• Link processes with Journey elements
• Evaluate the Journey Maps and Visualization in Dashboards
• Use the automated workflows in Journey Modeling

Data Integration

In the Live Online Session our speaker will show you how to:

• Create, update or delete of objects
• Extract live performance data from a productive third-party system
• and Best Practices Examples

Process Landscape

In the live online session we will show you the following highlights:

• Creating a company-specific process landscape in the BPM tool
• Working out the different processes for process levels 0-2 (process map – level 0; main processes – level 1; processes – level 2)
• Documentation of the results

Journey Modeling: Going Beyond Mapping

In our online session you will learn how to:

• Create different types of Journey Mapping – from customer to employee to partner
• Display Journey Maps using iGrafx
• Link processes with Journey elements
• Evaluate the Journey Maps and Visualization in Dashboards

Risk Management – Identify, evaluate and ultimately manage risks!

In our webinar we will show you a practice-oriented approach to process-oriented risk management. Learn how to:

• Apply risk identification and control measures
• Review risk and control value reporting
• Link risks with business processes

Cómo desplegar tus procesos a toda la empresa mediante la Digitalización

En el seminario web os queremos presentar un Proyecto de Digitalización con el que podréis implementar los procesos en todas las capas de la organización introduciendo la metodología de la Gestión de Procesos, sin que los departamentos que las lideran y promueven pierdan el control y la esencia.

Process Automation – Increase your workplace efficiency!

In the 45-minute webinar the following topics will be covered:

• What are the advantages of process automation?
• Which processes can be automated?
• Which functions are available with automation?

Document Management

In our Online Session you will learn strategies to:

• Support operational excellence, continuous improvement, and compliance with a centralized document management system
• Manage current documentation and establish planning for future change
• Ensure effective communication and buy-in of process / procedure changes
• Understand importance of versioning and cycle management for audit and compliance

Making the Connection – Improved Customer Experience Leads Transformation

To truly understand the customer’s experience, businesses must also understand how that experience is delivered. That means having clear visibility of the underlying business processes and technologies that support them.

In this webcast, Ed Maddock – Chief Evangelist, iGrafx, Charles Araujo – Principal Analyst, Intellyx and Scott Francis – CEO, BP3 discuss why this is imperative to driving true transformation.

Automated business processes with RPA

During the 45-minute webinar the following highlights will be presented:

• Which processes can be automated?
• Increase the efficiency of business processes in the company
• How are responsibilities defined and documented?

Permanent Audit Readiness with Process Management

In the 45 Min. webinar we will show you the following highlights :

• How to systematically minimise the workload while preparing for an audit
• How you can improve the quality, transparency and reliability of your work & organisation related processes and of your information to effectively use this as an clear business advantage
• How you can purposely control the presentation of audit relevant Information which is then easily accessible at any pont.