In case you hadn’t noticed, RPA is all the rage.
It’s such a buzz that we have people come up to us at tradeshows saying that “they need RPA” or that “their boss says that they need RPA,” but when asked what task they’d like to automate we often get blank stares. Sometimes they’ll explain that they need help mining and discovering processes. Or that they need to automate end-to-end business processes. Or, most humorously, that they “really don’t need RPA, but they’re certain to get budget approved if they call it an RPA project!” Seriously, this happens all the time.
So, here’s the deal. RPA (Robotic Process Automation) can be an amazing tool in your business transformation tool kit, but like the proverbial hammer, it needs to be used properly and for the right job. With this mantra always in the back of my mind, I tend to notice great articles that frame up the who/what/when/where/why of RPA, and yesterday I found a particularly excellent one by author, George V. Hulme. It’s titled: “5 Practices that Will Help Drive Successful Robotic Process Automation Deployments,” and it appeared yesterday in DevOps.com. For the record, I don’t know George personally, but I was so impressed with his 5 best practices (even though I count 6), that I tweeted about it and now we’re pals on Twitter.
In his article, George offers the following suggestions and delivers compelling reasons why.
You should check out the article and consider following both George and me on Twitter.