Investment, Banking… Financial Services companies are driven to maximize customer loyalty and win new customers through customer-centric operations, while navigating the complexities of regulatory measures and compliance. iGrafx has worked with some of the biggest names in the industry to optimize their service delivery, align process performance to customer satisfaction objectives and comply with Sarbanes-Oxley and other regulations, through an organization-wide platform for process excellence.
For over two decades, iGrafx has helped Financial Services Organizations to achieve goals such as:
See how management at a major multinational bank uses iGrafx to measure actual process performance to drive forward impressive process improvement initiatives.
“The transparency of the platform promotes process thinking and communication among employees. At this point, many colleagues and employees have once again become aware of the complex interrelationships that are actually hidden behind their daily work.”
Petra Bill
Project Management
LBS SAAR