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We gladly support you!

iGrafx Superior Technical Support is the place to go if you need professional support. The demand for the failure-free availability of software in modern networks and complex communication infrastructures asks for special demands on a service and support concept. In order to meet your requirements, we offer you as a low-cost solution the iGrafx Superior Technical Support. This individual support gives you the power you need to use our software even more productively.

KEY FEATURES

  • Support on troubleshooting, use and operating problems of the software
  • Concrete inquiries about the purchased products can be made by e-mail or web form around the clock.
  • Requests will be answered by phone or e-mail within two working days. Compliance with the deadline requires that the request is made in writing on a working day during normal business hours between 10:00 am and 4:00 pm. For requests received after 4:00 pm on a working day or requests received on a Saturday, Sunday or public holiday, the two-day time limit starts at 10:00 am of the next working day.
  • Closure only possible in combination with a valid maintenance, if it expires, runs out of the Superior Technical Support.

KEY BENEFITS

  • Hedging through professional, fast and uncomplicated support
  • Increased productivity by minimizing product downtime for users
  • Cost reduction through cost-effective pricing
  • High cost transparency through fixed calculable expenses
  • The number of support requests to the specified contact person is not limited
  • Defined contact
  • Free online remote maintenance


  • Are you interested in the iGrafx Superior Technical Support? Contact us, we support you!