Use Cases: Journey Mapping/Modeling


5 Reasons Journeys Hold the Key to Future Process Success

Find out why journeys, and not processes, are essential to delivering truly effective operational excellence initiatives in t...
White Paper

Financial Services Organizations Need to Rethink Their Approach to Business Process Management

The financial services sector has been at the forefront of IT spending for many years. However, the lack of a coordinated app...

Business Process Trends and What Keeps the Pros Up at Night

Process leaders in operational excellence attend key events to discuss emerging challenges, solutions, and strategies for 202...

iGrafx Named a Leader in Quadrant Knowledge Solutions SPARK Matrix

iGrafx Recognized as a Leader in the Quadrant Knowledge Solutions SPARK Matrix for Digital Twin of an Organization (DTO) Solu...

iGrafx Acquires Logpickr, Adding Next Generation Process Mining to its Business Process Management Portfolio

Acquisition brings patent-pending technology to speed process discovery delivering faster results for operational excellence,...

Journey Modeling: Going Beyond Mapping

In our online session you will learn how to: Create different types of Journey Mapping – from customer to employee ...

Making the Connection between Customer Experience, Process Management and Business Continuity

During this webinar, we will discuss: An overview and examples of customer experience and why they may contain multiple j...
White Paper

Coverage Initiation: iGrafx links strategy to execution, manages processes as assets

Among the virtues of current digital automation platforms (DAPs) and robotic process automation (RPA) technology is how they ...
White Paper

DISRUPTED OR DISRUPTOR: Which side are you on?

iGrafx partnered with  PEX Network to investigate the nature of disruption. ‘Disruption’ is the latest euphemism for ...

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