iGrafx Customer Conference 2017

Walt Disney World Dolphin Resort
October 29-31, 2017 | Lake Buena Vista, FL

Learn how to unite your entire organization around enabling process excellence to drive business performance.

Featuring

Be Inspired: Get in touch with the pulse of your company and truly know your business! Join fellow thought-leaders and learn how to get the most out of iGrafx Solutions.

Join us at the iGrafx Customer Conference 2017!

Pricing Table

$795

EARLY BIRD


Thru Aug 18

$995

DISCOUNT


Aug 19 - Sep 30

$1195

STANDARD


After Sep 30

*iGrafx Maintenance Customers are eligible for an additional Early Bird discount - please contact us for your discount code.

Presenters

Presentations from thought-leaders and fellow customers being added weekly!

Embracing our iGrafx Process Excellence Journey through Connectivity

Learn how Vanguard has overcome the challenges and complexity of pace of growth and organizational changes in order to maximize the full potential of iGrafx solutions. Whether you operate through a “Center for Excellence” or influence change in a direct business line, iGrafx Collaborative Process Management solutions can add value in process transformation as well as larger business initiatives.

Jennifer Kessler
Senior Advisor, Global Business Continuity Services
Vanguard

Janet Knecht
Operations and Product Manager, Investment Strategy Group
Vanguard

Supporting Strategy through Execution

Today’s businesses are beset by transformative technologies, valuable and demanding talent, and countless opportunities for improvements in a highly competitive market. A great strategic vision has never been more important, but equally important is the ability to execute on that vision. See how Lean-BPM has used iGrafx to help architect a BPM solution to provide the cornerstone of information utilized to make important operational decisions as they relate to planning and execution.

Steve Willoughby
President & Principal Consultant, LSSBB, MBOE
Lean-BPM

Implementing a Business Process Management function into TalkTalk though the use of iGrafx and Process Modeling

TalkTalk has utilized the functions in iGrafx to give greater transparency of our core processes, links to Customer Journeys and help manage performance and risk. This has been achieved by developing our capabilities of Process Modeling and introducing a Business Process Management, Center of Excellence team, who have formulated a corporate strategy and govern the roll out to the wider organization. This new approach has helped create a renewed appetite for process within TalkTalk and links closely to our core values of being Customer Obsessed.

Peter Jones
Business Process Management (BPM) Manager
TalkTalk

Utilizing iGrafx & LEADing Practice Standards to Illustrate Integrated Service Flows in Northern Health

Northern Health has utilized iGrafx and LEADing Practice Standards to develop service flows that illustrate a high-level view of how the organization partners with external providers to deliver integrated and coordinated healthcare services along the continuum of care. These models are used to create and strengthen business partnerships; to identify key transitions in our system; to coordinate process-driven application development; and to identify collaborative opportunities to integrate, optimize, and standardize various elements of our business.

Julianna Ireland
Process Architect
Northern Health

Pragmatic Approach to a Dynamic Implementation of Business Process Excellence

Nets, a European leader in payment solutions, information services and digital security solutions, has established a Collaborative Process Platform powered by iGrafx in order to achieve a Single Point of Truth for their core business processes. This implementation journey has not been without challenges, especially around human factors and company cultures. The way forward is focused on creating immediate value, addressing pain points and mitigating business issues to enable Nets to deepen customer relationships and insight, and deliver simplicity and efficiency while accelerating growth.

Bilal Qadeer
Senior Business Process Analyst, LSSGB
Nets

Mikkel Heiberg
Senior BPM Consultant
Nets

Unlocking the Value that iGrafx Brings to the Telecommunications Market

Cox Communications will offer their unique insights on how they have taken advantage of the Collaborative Process Management capabilities of iGrafx within their Telecom business. Learn about their successes, challenges, and opportunities. Discussion topics will include process maturity, implementation strategy, BPMN usage, Repository management and the benefits of upgrading to Origins. Also will cover the opportunities for gaining additional iGrafx value within Cox.

Ryan Cook
Process Manager, CSSBB
Cox Communications

iGrafx Leaders on Hand

Ryan Tognazzini

Chief Executive Officer

Ed Maddock

Chief Technology Officer

Tom Scanland

VP North American Sales & Services

Lisa Schoch

VP of Sales, North America

Aaron Bozeman

Director of Professional Services, North America

Robert Thacker

Director of Solutions Engineering

Mark Bednarski

Director of Product Management

Stefan Hessenbruch

Professional Services Manager, EMEA

Michael Nyman

Director of Software Development

Agenda

October 29-31, 2017
Walt Disney World Dolphin Resort | Lake Buena Vista, FL


Registration | Customer Service Hours


Sunday 3:00pm - 8:00pm
 
Monday 7:00am - 11:00am
 
Tuesday 7:00am - 9:00am

Sunday, October 29th

7:00pm - 8:30pm Welcome Reception Networking Event - Cabana Deck
 

Monday, October 30th

7:30am Networking Breakfast  
 
 
8:30am  

Welcome
Ryan Tognazzini
CEO
iGrafx

 
9:00am  

Key Note Presentation

 
9:45am Coffee Break  
 
10:00am General Session

How to Convert your Well-laid Plans for Digital Business Transformation into Operational Reality
Scott Francis
Chief Executive Officer
BP3

 
10:45am General Session

Product Direction and Roadmap
Ed Maddock
Chief Technology Officer
iGrafx

 
11:30am - 4:15pm Open Format

Technology Lounge: Interactive Demo Kiosks and Expert Q&A

 
12:00pm Networking Lunch  
 
1:00pm Track A

Attain General Data Protection Regulation Compliance Faster with iGrafx

  Collaborative Process Management

Stefan Hessenbruch
Director, Customer Success - EMEA
iGrafx

  Track B

Utilizing iGrafx & LEADing Practice Standards to Illustrate Integrated Service Flows in Northern Health

  Business Modeling

Julianna Ireland
Process Architect
Northern Health

2:00pm Track A Unlocking the Value that iGrafx Brings to the Telecommunications Market
  Collaborative Process Management

Ryan Cook
Process Manager, CSSBB
Cox Communications

  Track B Pragmatic Approach to a Dynamic Implementation of Business Process Excellence
  Business Modeling

Bilal Qadeer
Senior Business Process Analyst, LSSGB
Nets

Mikkel Heiberg
Senior BPM Consultant
Nets

 
3:00pm Coffee Break
 
3:15pm Track A Embracing our iGrafx Process Excellence Journey through Connectivity
  Collaborative Process Management

Jennifer Kessler
Senior Advisor, Global Business Continuity Services
Vanguard

Janet Knecht
Operations and Product Manager, Investment Strategy Group
Vanguard

  Track B The Process Excellence Journey to Simple, Repeatable Experiences
  Business Modeling

Travis Buhler, CFP®
Program-Project Manager, Process Excellence
USAA

 
4:15pm General Session iGrafx Visionaries Awards for Excellence/Winners Panel
 
5:30pm -
7:00pm
Reception Networking Event - Crescent Terrace

Tuesday, October 31st

7:30am Networking Breakfast  
 
8:30am -
11:45am

Open Format

Technology Lounge: Interactive Demo Kiosks and Expert Q&A

 
8:30am Track A Implementing a Business Process Management function
into TalkTalk through the use of iGrafx and Process Modeling
  Collaborative
Process Management

Peter Jones
BPM Manager
TalkTalk PLC

  Track B Team Enablement & Effective Reaction to Change
  Business Modeling

Shelley Au
Process Re-engineering Program Manager
M&T Bank

9:30am Track A Panel Discussion - Center of Excellence:
The Building Blocks Necessary to Bring about Tactical Success and Tangible Project Savings
  Collaborative
Process Management

 

  Track B Supporting Strategy through Execution
  Business Modeling

Steve Willoughby
President & Principal Consultant, LSSBB, MBOE
Lean-BPM

 
10:30am Coffee Break  
 
10:45am Track A TBD
  Collaborative
Process Management

 

  Track B Interactive Discussion:
When to Employ Process Methodologies in What Situations
  Business Modeling

Aaron Bozeman
Director of Professional Services, North America
iGrafx

11:45am -
12:00pm
Closing Remarks Ryan Tognazzini
CEO
iGrafx

*Subject to change.


Why You Should Attend This Year

Where else can you get the best advice on making the most of your iGrafx solutions?
Get ready to hob nob with other Customers, iGrafx Professional Services, Product Managers, and Company Leaders

Learn

Get real life insight from others on how to tackle your most difficult challenges.

Discover

See the latest and greatest iGrafx has to offer, and chat directly with our product team in the Technology Lounge.

Hear

Get strategic and tactical examples of how iGrafx is being applied to achieve company goals.

Network

Swap stories and share best practices with fellow process leaders on how to get the most out of iGrafx.

JUSTIFICATION LETTER


Need help pushing this forward with the boss?
We’ve got your back. Download this justification letter and get ready to pack your bags!

Walt Disney® World Dolphin Resort

Disney's Dolphin Resort

Walt Disney World® Dolphin Resort
1500 Epcot Resorts Boulevard 
 
Lake Buena Vista, FL 32830 
407-934-4000
Website

Features

In the heart of the Walt Disney World® Resort, the award-winning Walt Disney World Swan and Dolphin Resort is your gateway to Central Florida’s greatest theme parks and attractions.

The resort is located in between Epcot® and Disney’s Hollywood Studios™, and nearby Disney’s Animal Kingdom® Theme Park and Magic Kingdom® Park. Come discover our 17 world-class restaurants and lounges, sophisticated guest rooms with Westin Heavenly Beds® and the luxurious Mandara Spa. Enjoy five pools, two health clubs, tennis, nearby golf, and many special Disney benefits, including complimentary transportation to Walt Disney World Theme Parks and Attractions, and the Extra Magic Hours benefit.

Special Conference Rate
$230/night special

We've negotiated a remarkable room rate for conference goers — only $230 a night (plus tax) — to ensure attendees enjoy a comfortable stay. Rooms at this rate are limited, so be sure to reserve as soon as possible!

Extend your stay
Experience the magic of Walt Disney World® Resort by extending your stay. Come a few days early or stay after the conference for a little me-time or a perfect family vacation. And even enjoy our discounted room rate for your extra nights.

Disney's Dolphin Resort

Disney's Dolphin Resort

Disney's Dolphin Resort

Disney's Dolphin Resort

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