iGrafx Customer Conference 2017

Walt Disney World Dolphin Resort
October 29-31, 2017 | Lake Buena Vista, FL

Learn how to unite your entire organization around enabling process excellence to drive business performance.

Featuring

Be Inspired: Get in touch with the pulse of your company and truly know your business! Join fellow thought-leaders and learn how to get the most out of iGrafx Solutions.

Join us at the iGrafx Customer Conference 2017!

Pricing Table

$1195

STANDARD


After Sep 30

Presenters

Presentations from thought-leaders and fellow customers being added weekly!

Keynote

At Forrester, Rob’s research focuses on digital process automation as well as artificial intelligence and cognitive computing. He feels that companies have an incredible opportunity to transform themselves through proper execution of a digital strategy. Or by doing it wrong, they may well disappear. Rob will discuss the role of process in enabling the ability to focus and prioritize the execution activities around digital process automation in support of a digital strategy.

Rob Koplowitz
VP, Principal Analyst
Vanguard

How to Convert Your Well-laid Plans for Digital Business Transformation into Operational Reality

With a long history in the process automation space, BP3 has seen the value of digitalization from the start. In this "stories from the trenches" style talk, Scott will walk you through how BP3 moved beyond understanding and planning - on to digital business transformation. He will explore how to take best advantage of your modeling efforts, how to leverage your data (data is the new black!), and what emerging technologies like RPA, Blockchain, and Machine Learning can bring to your digital transformation efforts.

Scott Francis
Chief Executive Officer
BP3

Embracing our iGrafx Process Excellence Journey through Connectivity

Learn how Vanguard has overcome the challenges and complexity of pace of growth and organizational changes in order to maximize the full potential of iGrafx solutions. Whether you operate through a “Center for Excellence” or influence change in a direct business line, iGrafx Collaborative Process Management solutions can add value in process transformation as well as larger business initiatives.

Jennifer Kessler
Senior Advisor, Global Business Continuity Services
Vanguard

Janet Knecht
Operations and Product Manager, Investment Strategy Group
Vanguard

Bridging the Strategy-to-Execution Gap to Digitize Your Business

IBM has been successful in helping companies automate key processes for many years which have been instrumental in realizing efficiencies in all size companies. Now, digital transformation is driving automation projects with the goal of enhancing the customer experience for these same companies. IBM is at the forefront of these efforts with a powerful platform of functionality to realize this goal. But as with all initiatives, the automation project activity must be tied to the digital strategy of the business. In partnership with iGrafx, IBM is bridging that gap of strategy to execution. Michael will discuss this vision and share some of his many experiences as a longtime thought leader in the BPM market.

Michael Lim
WW Director Digital Process Automation
IBM

Implementing a Business Process Management function into TalkTalk though the use of iGrafx and Process Modeling

TalkTalk has utilized the functions in iGrafx to give greater transparency of our core processes, links to customer journeys and help manage performance and risk. This has been achieved by developing our capabilities of process modeling and introducing a Business Process Management, Center of Excellence team, who have formulated a corporate strategy and govern the roll out to the wider organization. This new approach has helped create a renewed appetite for process within TalkTalk and links closely to our core values of being customer obsessed.

Peter Jones
Business Process Management (BPM) Manager
TalkTalk

Utilizing iGrafx & LEADing Practice Standards to Illustrate Integrated Service Flows in Northern Health

Northern Health has utilized iGrafx and LEADing Practice Standards to develop service flows that illustrate a high-level view of how the organization partners with external providers to deliver integrated and coordinated healthcare services along the continuum of care. These models are used to create and strengthen business partnerships; to identify key transitions in our system; to coordinate process-driven application development; and to identify collaborative opportunities to integrate, optimize, and standardize various elements of our business.

Julianna Ireland
Process Architect
Northern Health

Pragmatic Approach to a Dynamic Implementation of Business Process Excellence

Nets, a European leader in payment solutions, information services and digital security solutions, has established a Collaborative Process Platform powered by iGrafx in order to achieve a Single Point of Truth for their core business processes. This implementation journey has not been without challenges, especially around human factors and company cultures. The way forward is focused on creating immediate value, addressing pain points and mitigating business issues to enable Nets to deepen customer relationships and insight, and deliver simplicity and efficiency while accelerating growth.

Bilal Qadeer
Senior Business Process Analyst, LSSGB
Nets

Mikkel Heiberg
Senior BPM Consultant
Nets

Supporting Strategy through Execution

Today’s businesses are beset by transformative technologies, valuable and demanding talent, and countless opportunities for improvements in a highly competitive market. A great strategic vision has never been more important, but equally important is the ability to execute on that vision. See how Lean-BPM has used iGrafx to help architect a BPM solution to provide the cornerstone of information utilized to make important operational decisions as they relate to planning and execution.

Steve Willoughby
President & Principal Consultant, LSSBB, MBOE
Lean-BPM

Unlocking the Value that iGrafx Brings to the Telecommunications Market

Cox Communications will offer their unique insights on how they have taken advantage of the Collaborative Process Management capabilities of iGrafx within their telecom business. Learn about their successes, challenges, and opportunities. Discussion topics will include process maturity, implementation strategy, BPMN usage, repository management and the benefits of upgrading to Origins. It also will cover the opportunities for gaining additional iGrafx value within Cox.

Ryan Cook
Process Manager, CSSBB
Cox Communications

From Mere Documentation to Business Modeling

How to transform your organization from process documentation to actually improving the customer and employee experience. Founded in 1922 by 25 Army officers, USAA is proud to receive consistently outstanding awards and ratings for member service, employee well-being and financial strength. Upgrading to iGrafx Origins and enabling some of the additional functionality will help the Enterprise better reap the benefits of documentation.

Travis Buhler
Program-Project Manager, Process Excellence
USAA

Logistics Services Process Transformation

Japan has reached a new era of an aging work population and one of the key challenges is “work style reformation”. While successful IT project implementations benefit from the upfront use of methodologies like TPS, that is no longer sufficient. Process visualization within a collaborative environment is crucial for acknowledging the issues and challenges associated with productivity and finding the improvement/transformation opportunities. Hear an actual transformation story in the logistics area, as well as the promise future projects hold.

Yutaka Hosoe
CEO & Founder
Innovative Solutions



iGrafx Leaders on Hand

Ryan Tognazzini

Chief Executive Officer

Ed Maddock

Chief Technology Officer

Armin Trautner

Managing Director EMEA

Tom Scanland

VP North American Sales & Services

Lisa Schoch

VP of Sales, North America

Aaron Bozeman

Director of Professional Services, North America

Robert Thacker

Director of Solutions Engineering

Mark Bednarski

Director of Product Management

Stefan Hessenbruch

Professional Services Manager, EMEA

Michael Nyman

Director of Software Development

Taito Nakagawa

Director, Asia Pacific and Latin America

Agenda

October 29-31, 2017
Walt Disney World Dolphin Resort | Lake Buena Vista, FL


Registration | Customer Service Hours


Sunday 3:00pm - 8:00pm
 
Monday 7:00am - 11:00am
 
Tuesday 7:00am - 9:00am

Sunday, October 29th

7:00pm - 8:30pm Welcome Reception Networking Event - Cabana Deck
 

Monday, October 30th

7:30am Networking Breakfast  
 
 
8:30am  

Welcome
Ryan Tognazzini
CEO
iGrafx

 
9:00am  

Key Note Presentation
Rob Koplowitz
Forrester
Featured Conference Speaker

 
9:45am Coffee Break  
 
10:00am General Session

How to Convert your Well-laid Plans for Digital Business Transformation into Operational Reality
Scott Francis
Chief Executive Officer
BP3

 
10:45am General Session

Product Direction and Roadmap
Ed Maddock
Chief Technology Officer
iGrafx

 
11:30am - 4:15pm Open Format

Technology Lounge: Interactive Demo Kiosks and Expert Q&A

 
12:00pm Networking Lunch  
 
1:00pm Track A Unlocking the Value that iGrafx Brings to the Telecommunications Market
   

Ryan Cook
Process Manager, CSSBB
Cox Communications

  Track B Pragmatic Approach to a Dynamic Implementation of Business Process Excellence
   

Bilal Qadeer
Senior Business Process Analyst, LSSGB
Nets

Mikkel Heiberg
Senior BPM Consultant
Nets

2:00pm Track A Embracing our iGrafx Process Excellence Journey through Connectivity
   

Jennifer Kessler
Senior Advisor, Global Business Continuity Services
Vanguard

Janet Knecht
Operations and Product Manager, Investment Strategy Group
Vanguard

  Track B From Mere Documentation to Business Modeling
   

Travis Buhler, CFP®
Program-Project Manager, Process Excellence
USAA

 
3:00pm Coffee Break
 
3:15pm Track A Interactive Discussion:
When to Employ Process Methodologies in What Situations
   

Aaron Bozeman
Director of Professional Services, North America
iGrafx

  Track B

Utilizing iGrafx & LEADing Practice Standards to Illustrate Integrated Service Flows in Northern Health

   

Julianna Ireland
Process Architect
Northern Health

 
4:15pm General Session iGrafx Visionaries Awards for Excellence/Winners Panel
 
5:30pm -
7:00pm
Reception Networking Event - Crescent Terrace

Tuesday, October 31st

7:30am Networking Breakfast  
 
8:30am -
11:45am

Open Format

Technology Lounge: Interactive Demo Kiosks and Expert Q&A

 
8:30am Track A Implementing a Business Process Management function
into TalkTalk through the use of iGrafx and Process Modeling
   

Peter Jones
BPM Manager
TalkTalk PLC

  Track B Bridging the Strategy-to-Execution Gap to Digitize Your Business
   

Michael Lim
IBM

9:30am Track A Panel Discussion - Center of Excellence:
The Building Blocks Necessary to Bring about Tactical Success and Tangible Project Savings
   

 

  Track B Supporting Strategy through Execution
   

Steve Willoughby
President & Principal Consultant, LSSBB, MBOE
Lean-BPM

 
10:30am Coffee Break  
 
10:45am Track A

Logistics Services Process Transformation

   

Yutaka Hosoe
CEO & Founder of Innovative Solutions

Track B

Identification of Risks and Opps By the People Closest to Them

   

Stefan Hessenbruch
Director, Customer Success - EMEA
iGrafx

11:45am -
12:00pm
Closing Remarks Ryan Tognazzini
CEO
iGrafx

*Subject to change.


Why You Should Attend This Year

Where else can you get the best advice on making the most of your iGrafx solutions?
Get ready to hob nob with other Customers, iGrafx Professional Services, Product Managers, and Company Leaders

Learn

Get real life insight from others on how to tackle your most difficult challenges.

Discover

See the latest and greatest iGrafx has to offer, and chat directly with our product team in the Technology Lounge.

Hear

Get strategic and tactical examples of how iGrafx is being applied to achieve company goals.

Network

Swap stories and share best practices with fellow process leaders on how to get the most out of iGrafx.

JUSTIFICATION LETTER


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Walt Disney® World Dolphin Resort

Disney's Dolphin Resort

Walt Disney World® Dolphin Resort
1500 Epcot Resorts Boulevard 
 
Lake Buena Vista, FL 32830 
407-934-4000
Website

Features

In the heart of the Walt Disney World® Resort, the award-winning Walt Disney World Swan and Dolphin Resort is your gateway to Central Florida’s greatest theme parks and attractions.

The resort is located in between Epcot® and Disney’s Hollywood Studios™, and nearby Disney’s Animal Kingdom® Theme Park and Magic Kingdom® Park. Come discover our 17 world-class restaurants and lounges, sophisticated guest rooms with Westin Heavenly Beds® and the luxurious Mandara Spa. Enjoy five pools, two health clubs, tennis, nearby golf, and many special Disney benefits, including complimentary transportation to Walt Disney World Theme Parks and Attractions, and the Extra Magic Hours benefit.

Special Conference Rate
$230/night special

We've negotiated a remarkable room rate for conference goers — only $230 a night (plus tax) — to ensure attendees enjoy a comfortable stay. Rooms at this rate are limited, so be sure to reserve as soon as possible!

Extend your stay
Experience the magic of Walt Disney World® Resort by extending your stay. Come a few days early or stay after the conference for a little me-time or a perfect family vacation. And even enjoy our discounted room rate for your extra nights.

Disney's Dolphin Resort

Disney's Dolphin Resort

Disney's Dolphin Resort

Disney's Dolphin Resort

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