Rob Koplowitz
Michael Lim
Jennifer Kessler
Janet Knecht
Travis Buhler, CFP®
Peter Jones
Yutaka Hosoe 
Scott Francis
Bilal Qadeer
Mikkel Heiberg
Julianna Ireland
Bonnie Urquhart, CPA CGA, M.Sc.
Ryan Cook
Steve WilloughbyBe Inspired: Get in touch with the pulse of your company and truly know your business! Join fellow thought-leaders and learn how to get the most out of iGrafx Solutions.
Presentations from thought-leaders and fellow customers being added weekly!
At Forrester, Rob’s research focuses on digital process automation as well as artificial intelligence and cognitive computing. He feels that companies have an incredible opportunity to transform themselves through proper execution of a digital strategy. Or by doing it wrong, they may well disappear. Rob will discuss the role of process in enabling the ability to focus and prioritize the execution activities around digital process automation in support of a digital strategy.
Rob Koplowitz
VP, Principal Analyst
Forrester
With a long history in the process automation space, BP3 has seen the value of digitalization from the start. In this "stories from the trenches" style talk, Scott will walk you through how BP3 moved beyond understanding and planning - on to digital business transformation. He will explore how to take best advantage of your modeling efforts, how to leverage your data (data is the new black!), and what emerging technologies like RPA, Blockchain, and Machine Learning can bring to your digital transformation efforts.
Scott Francis
Chief Executive Officer
BP3
Learn how Vanguard has overcome the challenges and complexity of pace of growth and organizational changes in order to maximize the full potential of iGrafx solutions. Whether you operate through a “Center for Excellence” or influence change in a direct business line, iGrafx Collaborative Process Management solutions can add value in process transformation as well as larger business initiatives.
Jennifer Kessler
Senior Advisor, Global Business Continuity Services
Vanguard
Janet Knecht
Operations and Product Manager, Investment Strategy Group
Vanguard
IBM has been successful in helping companies automate key processes for many years which have been instrumental in realizing efficiencies in all size companies. Now, digital transformation is driving automation projects with the goal of enhancing the customer experience for these same companies. IBM is at the forefront of these efforts with a powerful platform of functionality to realize this goal. But as with all initiatives, the automation project activity must be tied to the digital strategy of the business. In partnership with iGrafx, IBM is bridging that gap of strategy to execution. Michael will discuss this vision and share some of his many experiences as a longtime thought leader in the BPM market.
Michael Lim
WW Director Digital Process Automation
IBM
TalkTalk has utilized the functions in iGrafx to give greater transparency of our core processes, links to customer journeys and help manage performance and risk. This has been achieved by developing our capabilities of process modeling and introducing a Business Process Management, Center of Excellence team, who have formulated a corporate strategy and govern the roll out to the wider organization. This new approach has helped create a renewed appetite for process within TalkTalk and links closely to our core values of being customer obsessed.
Peter Jones
Business Process Management (BPM) Manager
TalkTalk
Northern Health has utilized iGrafx and LEADing Practice Standards to develop service flows that illustrate a high-level view of how the organization partners with external providers to deliver integrated and coordinated healthcare services along the continuum of care. These models are used to create and strengthen business partnerships; to identify key transitions in our system; to coordinate process-driven application development; and to identify collaborative opportunities to integrate, optimize, and standardize various elements of our business.
Julianna Ireland
Process Architect
Northern Health
Nets, a European leader in payment solutions, information services and digital security solutions, has established a Collaborative Process Platform powered by iGrafx in order to achieve a Single Point of Truth for their core business processes. This implementation journey has not been without challenges, especially around human factors and company cultures. The way forward is focused on creating immediate value, addressing pain points and mitigating business issues to enable Nets to deepen customer relationships and insight, and deliver simplicity and efficiency while accelerating growth.
Bilal Qadeer
Senior Business Process Analyst, LSSGB
Nets
Mikkel Heiberg
Senior BPM Consultant
Nets
Today’s businesses are beset by transformative technologies, valuable and demanding talent, and countless opportunities for improvements in a highly competitive market. A great strategic vision has never been more important, but equally important is the ability to execute on that vision. See how Lean-BPM has used iGrafx to help architect a BPM solution to provide the cornerstone of information utilized to make important operational decisions as they relate to planning and execution.
Steve Willoughby
President & Principal Consultant, LSSBB, MBOE
Lean-BPM
Cox Communications will offer their unique insights on how they have taken advantage of the Collaborative Process Management capabilities of iGrafx within their telecom business. Learn about their successes, challenges, and opportunities. Discussion topics will include process maturity, implementation strategy, BPMN usage, repository management and the benefits of upgrading to Origins. It also will cover the opportunities for gaining additional iGrafx value within Cox.
Ryan Cook
Process Manager, CSSBB
Cox Communications
How to transform your organization from process documentation to actually improving the customer and employee experience. Founded in 1922 by 25 Army officers, USAA is proud to receive consistently outstanding awards and ratings for member service, employee well-being and financial strength. Upgrading to iGrafx Origins and enabling some of the additional functionality will help the Enterprise better reap the benefits of documentation.
Travis Buhler
Program-Project Manager, Process Excellence
USAA
Japan has reached a new era of an aging work population and one of the key challenges is “work style reformation”. While successful IT project implementations benefit from the upfront use of methodologies like TPS, that is no longer sufficient. Process visualization within a collaborative environment is crucial for acknowledging the issues and challenges associated with productivity and finding the improvement/transformation opportunities. Hear an actual transformation story in the logistics area, as well as the promise future projects hold.
Yutaka Hosoe
CEO & Founder
Innovative Solutions
| Sunday | 3:00pm - 8:00pm |
| Monday | 7:00am - 11:00am |
| Tuesday | 7:00am - 9:00am |
| 7:00pm - 8:30pm | Welcome Reception | Networking Event - Cabana Deck |
| 7:30am | Networking Breakfast | |
| 8:30am |
Welcome |
|
| 9:00am |
Key Note Presentation |
|
| 9:45am | Coffee Break | |
| 10:00am | General Session |
How to Convert your Well-laid Plans for Digital Business Transformation into Operational Reality |
| 10:45am | General Session |
Product Direction and Roadmap |
| 11:30am - 4:15pm | Open Format |
Technology Lounge: Interactive Demo Kiosks and Expert Q&A |
| 12:00pm | Networking Lunch | |
| 1:00pm | Track A | Unlocking the Value that iGrafx Brings to the Telecommunications Market |
| Ryan Cook |
||
| Track B | Pragmatic Approach to a Dynamic Implementation of Business Process Excellence | |
|
Bilal Qadeer
Mikkel Heiberg |
||
| 2:00pm | Track A | Embracing our iGrafx Process Excellence Journey through Connectivity |
|
Jennifer Kessler Janet Knecht |
||
| Track B | From Mere Documentation to Business Modeling | |
|
Travis Buhler, CFP® |
||
| 3:00pm | Coffee Break | |
| 3:15pm | Track A |
Interactive Discussion: When to Employ Process Methodologies in What Situations |
|
Aaron Bozeman |
||
| Track B |
Utilizing iGrafx & LEADing Practice Standards to Illustrate Integrated Service Flows in Northern Health |
|
|
Julianna Ireland |
||
| 4:15pm | General Session | iGrafx Visionaries Awards for Excellence/Winners Panel |
| 5:30pm - 7:00pm |
Reception | Networking Event - Crescent Terrace |
| 7:30am | Networking Breakfast | |
| 8:30am - 11:45am | Open Format |
Technology Lounge: Interactive Demo Kiosks and Expert Q&A |
| 8:30am | Track A | Implementing a Business Process Management function into TalkTalk through the use of iGrafx and Process Modeling |
|
Peter Jones |
||
| Track B | Bridging the Strategy-to-Execution Gap to Digitize Your Business | |
| Michael Lim |
||
| 9:30am | Track A | Panel Discussion - Center of Excellence: The Building Blocks Necessary to Bring about Tactical Success and Tangible Project Savings |
| |
|
|
| Track B | Supporting Strategy through Execution | |
|
Steve Willoughby |
||
| 10:30am | Coffee Break | |
| 10:45am | Track A |
Logistics Services Process Transformation |
|
Yutaka Hosoe |
||
| Track B |
Identification of Risks and Opps By the People Closest to Them |
|
|
Stefan Hessenbruch |
||
| 11:45am - 12:00pm | Closing Remarks | Ryan Tognazzini CEO iGrafx |
*Subject to change.
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Get real life insight from others on how to tackle your most difficult challenges.
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Get strategic and tactical examples of how iGrafx is being applied to achieve company goals.
Swap stories and share best practices with fellow process leaders on how to get the most out of iGrafx.
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