iGrafx

Process360 Live

Process excellence for higher efficiency and lower costs

Transform your business with process intelligence purpose-built for continuous improvement.

Achieving Process Excellence

Process excellence professionals are typically left relying on subjective, point-in-time views of business processes, hindering continuous improvement and transformation. Overcome these obstacles with the ability to discover how processes run today, collaboratively design the ideal versions of those processes, and then optimize for performance aligned with corporate strategy.

Discover the Benefits of iGrafx

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Increase Productivity

Gain objective visibility into how processes are performing today and quickly uncover inefficiencies, bottlenecks, and opportunities for improvement. Use a ‘single source of truth’ to build ideal future-state processes.

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Reduce Costs

Strategically reduce costs by eliminating tedious manual work and unnecessary procedures. Validate that cost-cutting measures will yield the expected results while maintaining output quality and pace.

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Ensure Compliance

Ensure processes are compliant with external regulations and internal policies. Achieve faster, cheaper audits, avoid financial penalties, and execute continuous improvement to adhere to new regulations easily.

Gettting Started with Process Intelligence

Organizations need to adopt advanced technology solutions that drive operational excellence, and process intelligence is one of the most effective ways to achieve this. However, choosing the right solution can be a daunting task.

This guide provides a comprehensive overview to help you navigate through the process, from understanding what process intelligence is, to evaluating the right platform and selecting the vendor that suits your business needs. 

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The iGrafx Approach

PROCESS360 LIVE

Discover

Discover how your business processes run today to uncover inefficiencies, bottlenecks and opportunities for improvement.

To achieve true digital transformation, you need comprehensive visibility into your as-is processes. iGrafx offers a suite of capabilities that enable this, including process mining, task mining, and process mapping.

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Design

Collaboratively design the ideal future versions of your processes, test improvement ideas and understand their impact before investing time.

Effective continuous process improvement requires robust planning and intelligent decision making. iGrafx’s process design solutions, such as our BPM software and process simulation capability, allows PEX professionals to model and test proposed improvements without relying on guesswork.

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Optimize

Optimize your processes for maximum performance based on data-driven AI and ML statistical prediction models.

Achieve gold standard versions of your processes by implementing intelligent optimizations with iGrafx’s predictive analytics and process monitoring tools.

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Capabillity Highlights

The all-in-one process intelligence platform purpose-built to drive process excellence.

Process Mining

Automatically understand how your as-is processes are running based on the data that exists in your systems, providing you 100% objective visibility. 

  • Intuitively analyze processes with concurrency detection
  • Find the perfect perspective with customizable dashboards
  • Audit like a pro with conformance checking
  • Get proactive with predictive analytics
  • Stay vigilant with process monitoring
  • Maintain operational resilience with risk analytics 

Process Design

Digitally model your enterprise through objects, and their relationships, and create gold standard, operationally resilient process models based on data-driven analysis. 

  • Build comprehensive models
  • Establish a strong process governance framework
  • Enable cross-team collaboration & continuous improvement
  • Measure, monitor & optimize process performance with process mining
  • Align BPM with strategic business objectives 

Process Simulation

Understand the impact of process change by identifying new bottlenecks that might be created, enabling prioritization of highest-ROI opportunities. 

  • Tailor a simulation model to match your specific operations
  • Match the actual pace of your business
  • Let the data drive decision making
  • Create a simulation baseline with process mining
  • Contextualize simulations with the process repository
  • Benefit from the pinpoint accuracy of discrete event simulation 
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Talk to a process 
intelligence expert

If process improvement is at the top of your priority list, find out how iGrafx can help.
faq

You have questions, we have answers

What is Process Excellence?
Process excellence refers to the practise of continuously optimizing workflows to achieve maximum efficiency, effectiveness, and quality. It involves systematically analyzing, designing, and refining processes to eliminate waste, reduce errors, and enhance outcomes. The goal is to ensure smooth, consistent operations that meet strategic objectives and customer needs. 

Process excellence optimizes individual workflows for peak efficiency and quality, focusing on specific steps. Operational excellence is broader, encompassing the entire organization to create a culture of continuous improvement across all processes, systems, and teams, ensuring holistic effectiveness and sustained customer value.

A simple example of process excellence is streamlining an order fulfillment process. By analyzing each step—from order placement to delivery—and eliminating redundancies or delays (e.g. automating data entry, optimizing warehouse picking routes), the process becomes faster, more accurate, and more cost-effective. 
A ‘process excellence structure’ refers to the organizational framework and resources dedicated to achieving and sustaining optimized business processes. It typically includes dedicated roles (e.g. process owners, analysts), governance bodies, methodologies (e.g. Lean Six Sigma), and technology to systematically manage, improve, and monitor processes across the organization. 
Implementing process excellence involves several key steps: 
  1. Define: Clearly identify the processes to improve and their goals. 
  2. Measure: Establish metrics to quantify current performance. 
  3. Analyze: Identify root causes of inefficiencies or defects. 
  4. Improve: Design and implement solutions to optimize the process. 
  5. Control: Monitor performance to sustain gains and ensure continuous improvement. This often utilizes methodologies like Lean Six Sigma.