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iGrafx Named a Leader in 2022 SPARK Matrix for Process Mining by Quadrant Knowledge Solutions

iGrafx has been recognized as a Leader in the latest Quadrant Knowledge Solutions SPARK Matrix for Process Mining.

When choosing the right process mining solution, businesses seek out the latest market research and analysis relating to their shortlist of choices. One of these valuable reports is the SPARK Matrix™ from Quadrant Knowledge Solutions.

The Quadrant Knowledge Solutions SPARK Matrix includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. The study provides competitive analysis and ranking of the leading digital adoption platform vendors. It does this in the form of its SPARK Matrix, providing information to evaluate vendor capabilities, competitive differentiation, and market position.

Why iGrafx is a Leader

For the 2022 report, the SPARK Matrix presents a strategic performance assessment and ranking of solutions within the process mining solution market. As part of this report iGrafx has been recognized as an industry leader.

The report cites key iGrafx solution differentiators such as:

  • Patent pending process mining that analyzes and simulates real-world process execution
  • AI/ML-based prediction engine that enables levels of prediction accuracy for delivering faster, accurate, and greater results
  • Scenario analysis, process simulation, and real-time monitoring of processes and journeys
  • A strong customer base, including some of the leading brands across industry verticals. These include financial services, manufacturing, automotive, healthcare and life sciences, logistics and transportation, electronics and semiconductors, CPG and retail, food and beverages, and many others.

Process mining helps organizations to accelerate digital business transformation initiatives. It includes customer experience (CX) and transformation, achieving operational agility, and aligning the organization’s goals with operational goals.

Top use cases for iGrafx in process mining include mortgage or loan application processing, customer complaints, and service management. It also includes financial risk and compliance, claims handling, digital twin of an organization (DTO), and supply chain management.

To learn more about process mining access the Quadrant Knowledge Solutions SPARK Matrix and Knowledge Brief today.

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