G2, World’s Largest Tech Marketplace, Awards iGrafx as a Leader in Business Process Management Eight Quarters in a Row
Reward is 100 Percent Driven by Independent, Verified Customer Reviews and the Fall 2022 Report Gives iGrafx Higher Positioning in Market Presence
TUALATIN-PORTLAND, OR—October 5, 2022—(BUSINESS WIRE)—iGrafx, a worldwide leader in intelligent process management, has been named a Leader in Business Process Management (BPM) software by tech marketplace, G2. This is the eighth quarter in a row that iGrafx has received the Leader quadrant distinction as showcased in G2’s Business Process Management Grid Report. Through G2 customers reviews, iGrafx ranked higher in the market presence category than in previous reports.
“The G2 Leader category is based on customer satisfaction rankings as well as market presence,” said Veena Vadgama, SVP of Marketing at iGrafx. “Nothing tells the iGrafx story better than our customers who depend on the iGrafx Process360 Live platform for improving their business processes. We are honored to receive this award and hope to continue to deliver value for global corporations keen on improving efficiency, reducing cost, and surpassing their customer’s expectations.”
The G2 Fall 2022 Grid Report* demonstrates that according to G2 customer satisfaction ratings, iGrafx is positioned to deliver better Business Process Management to connect operational processes with the supporting business architecture to ensure strategic alignment.
Independent reviews from iGrafx customers include the following:
- “The performance of our marketing department is based on the operation of iGrafx. It ensures that there is smooth flow of all tasks and projects. The customer support team is very reliable and customization process was flexible.” Jacob S. from an enterprise company
- “We use iGrafx in the process of business transformation within the organization, and it provides us with a number of characteristics that allow us a complete workflow and is compatible with current business policies, helping in certain cases to improve and enhance them.” Morgan F. from a mid-market company
The G2 market presence score is a combination of more than 15 data points from G2’s user reviews, publicly available information, and third-party sources. iGrafx received a higher market presence score in the G2 Fall 2022 Grid Report, compared to the G2 Fall 2021 Grid Report.
Through the acquisition of process mining specialist Logpickr and a strategic partner program including the recent addition of Zeitworks, iGrafx combines powerful process mining and business process management with automated desktop data collection, AI, and real-time analytics.
Process360 Live is a comprehensive intelligence platform linking process mining, task mining, discrete event simulation, and predictive analytics. With these added views and insights, global organizations can improve business processes for greater operational efficiency, optimize customer experience, and better comply with industry regulations, positioning iGrafx to continue its market presence growth trajectory into 2023.
To examine the independent reviews, visit the iGrafx page on the G2 website. To learn more about iGrafx visit the company website at www.igrafx.com.
*To view the report, follow the link to our profile page and click the “Access Grid Report” button on the right side of the profile. You will need to register with G2 to view the report.
iGrafx, a leader in intelligent process management, enables the world’s largest enterprises to turn process into a competitive advantage. The iGrafx platform captures and connects critical business operations for process mining, analysis, modeling, and optimization. In today’s competitive market, business leaders must align business objectives and IT systems, comply with industry regulations, automate business process, and identify and implement process efficiencies by undertaking initiatives such as RPA, Six Sigma, and Lean. With iGrafx, businesses connect the dots across these efforts to deliver results, improvements, and increase return on investment. Learn more by visiting www.igrafx.com.