IGRAFX CONNECT NORTH AMERICA 2026
One day. One stage. The customers, partners and ideas scaling AI with confidence and purpose.
Date
16 September, 2026
Venue
National Press Club, Washington D.C.
Format
Full-day summit, dinner & networking
Audience
Business, process & AI leaders
SEATS LIMITED
Date
16 September, 2026
Venue
National Press Club, Washington D.C.
Format
Full-day summit, dinner & networking
Audience
Business, process & AI leaders
Seats limited
Alexandre Wentzo
CEO, iGrafx
A NOTE FROM YOUR HOST
A new operating model is taking shape.
Scaling AI You Can Trust
Every business process now has three participants: people, automation, and AI agents. Most organizations can’t see how the three interact, which means they can’t prove AI operated within the rules. That gap is why 42% of enterprises have AI agents in production, but only 26% have scaled them beyond pilots. It’s why Gartner expects over 40% of agentic AI projects to be canceled by the end of 2027.
iGrafx Connect North America 2026 brings together customers, partners, and enterprise leaders from regulated and high-performance industries to address that gap directly: what it takes to give AI the visibility, context, and guardrails it needs to operate reliably, and to prove it.
This isn’t an AI conference. It’s a conversation about the process foundation that has to exist so AI can be trusted at scale.
High-Level Agenda
Welcome & Market Context – Why AI adoption is outpacing operational readiness.
The Agentic Process Foundation – A live walkthrough of the four levels that let AI scale reliably: visibility, prioritization, context, optimization.
Executive Perspectives – Enterprise leaders on governing AI in complex, regulated operations.
Customer & Partner Perspectives – What it actually took to scale, across industries.
What’s Next – The path toward orchestration and autonomous execution.
Closing, Dinner & Networking – Takeaways, next steps, and time with peers.
Customer presentations, panels, and peer networking were the highest-rated parts of Connect EMEA. All three are built into the core of this agenda.
Who Should Attend
Business, Process, & AI Leaders driving transformation, operational performance, and enterprise-wide value, across all industries.
Register now
Get your brand in front of enterprise AI leaders.
iGrafx Connect NA 2026 puts your team in the room with the customers and prospects deciding how AI gets deployed. Four ways to partner, starting at no cost.
Full Agenda
Arrival
08:30
Arrival: Coffee, Juices, & Pastries
iGrafx
09:30
Welcome to iGrafx Connect NA 2026
Daniel Hughes
SVP, Sales North America and APAC, iGrafx
iGrafx
09:40
The Scaling Trap: Building the Foundation for Trusted AI
Don Hart
VP of Global Marketing, iGrafx
iGrafx
10:00
Agentic Process Foundation in Action
Sam Attias
Chief Product Officer
iGrafx
10:20
In Practice: Handing It Over to Customers
Daniel Hughes
SVP, Sales North America and APAC, iGrafx
iGrafx
10:30
What If Your Process Foundation Could Talk to Claude?
Luis Cruz
Director of Change Management, World Wide Technology
Customer
11:00
Break & Networking
BREAK
11:15
Built to Scale: Turning Process Integration into Risk and Improvement Visibility
Kinsey Drury
Claire Munson
Customer
11:55
Building the Foundation: Process Improvement, Risk & Control Management, and AI at Scale
Moshé Dickerman
VP, Service Transformation & Process Engineering, Ren Inc
Customer
12:25
Lunch & Networking
BREAK
01:25
Held to a Higher Standard: Process Excellence and AI Readiness at World Bank Group
customer
02:05
Customer Perspectives: Open Floor, Real Lessons – A Panel Discussion
Daniel Hughes
Customer Panelists:
Shabbeer Shaik
TBA
SVP, Sales North America and APAC
Principal Architect, WWT
panel
02:35
Break & Networking
break
02:50
The Governance Gap: Scaling AI Safely Across Healthcare, Manufacturing, and Beyond – A Panel Discussion
Alexandre Wentzo
Anu Willoughby
Shoeb Javed
Don Williamson
Flavio Marcato Bomfim
CEO, iGrafx
Managing Director, Global COO Legal and Compliance, Jefferies
Managing Director, Deloitte
Ex Managing Director, Operational Excellence – Technology and Transformation, BDO USA
PANEL
03:40
Orchestrated Execution: The Co-development in Motion
SVP & Chief Global Business Officer, NTT DATA INTRAMART
partner
04:10
The Next Shift
Sam Attias
Chief Product Officer, iGrafx
iGrafx
04:50
Closing: Building Forward
Daniel Hughes
SVP, Sales North America and APAC, iGrafx
iGrafx
05:00
Co-Hosted By iGrafx & NTT DATA INTRAMART
iGrafx
iGrafx Connect North America 2026 Speakers
Alexandre Wentzo
Chief Executive Officer
iGrafx
host
Alexandre leads iGrafx’s vision for process intelligence, digital twins and trusted AI-enabled execution. With nearly 20 years across BPM, process mining and enterprise SaaS — including Casewise, Signavio and Celonis — he is focused on helping enterprises move beyond siloed automation.
The Governance Gap — panel moderator
Daniel Hughes
Senior Vice President, Sales North America and APAC
igrafx
igrafx
Daniel Hughes serves as Senior Vice President of Sales at iGrafx, leading North American revenue. Over two decades, he’s built go-to-market organizations at three defining process mining companies — mindzie, PAFnow (acquired by Celonis), and Signavio (acquired by SAP). Outside work, he trains Muay Thai and lives in Texas with his family.
Welcome · In Practice · Customer Panel · Closing
Sam Attias
Chief Product Officer
igrafx
igrafx
Sam brings over a decade of SaaS experience across sales engineering, product marketing and product management. Previously VP of Solution Management at Celonis, he helped grow the UK business from a handful of people to a team of 100. Oxford engineer, licensed pilot, long-distance runner.
Agentic Process Foundation in Action · The Next Shift
Don Hart
Vice President, Marketing & Analyst Relations
iGrafx
igrafx
Don leads go-to-market strategy, positioning and analyst engagement for iGrafx. With 25 years spanning startups to Fortune 50 companies — ABB, GE, Rockwell Automation, Sterling Commerce — he translates market movement into execution across product, sales and partners.
The Scaling Trap: Building the Foundation for Trusted AI
Anu Willoughby
Managing Director, Global COO Legal and Compliance
Jefferies
partner
With 25+ years of financial services experience. She co-chairs Jefferies’ enterprise-wide AI Control Group, helping shape responsible AI governance and enterprise adoption. Her experience spans investment banking, regulatory risk management, transformation, and cross-border integration across global financial markets. She is also passionate about children’s education, advancing women’s leadership, and building stronger, more inclusive organizations.
The Governance Gap: Scaling AI Safely Across Healthcare, Manufacturing and Beyond
Shoeb Javed
Chief Product Officer
spinsci technologies
Partner
Shoeb is CPO at Spinsci Technologies, an AI Healthcare vendor. Shoeb is a seasoned technology executive with broad experience in AI, intelligent automation, process intelligence and enterprise software.
Proven track record of leading product and technology teams that build amazing software solutions.
The Governance Gap: Scaling AI Safely Across Healthcare, Manufacturing and Beyond
Kenya Wada
SVP & Chief Global Business Officer
NTT DATA INTRAMART
PARTNER
Kenya has over 30 years of international experience in IT services and digital transformation across Japan, the US and Southeast Asia. He has led strategic alliances and M&A with US and Asian IT companies, helping enterprises unlock new growth.
Orchestrated Execution: The Co-development in Motion — with Daniel Hughes
Kinsey Drury
FVP, Management Framework
axos financial
customer
Kinsey leads work planning, strategic execution and productivity management across Axos Financial. She partners with executive leadership on accountability and governance, using iGrafx to bring structure to how a fast-growing, technology-driven bank operates and scales.
Built to Scale: Turning Process Integration into Risk and Improvement Visibility
Claire Munson
Business Process Data Analyst
axos financial
customer
Claire is a subject matter expert for Axos Financial’s process visualization platform. She oversees a team of business process analysts, enables governance and compliance reporting across the organization, and leads the iGrafx Champion Program enterprise-wide.
Built to Scale: Turning Process Integration into Risk and Improvement Visibility
Sathish Kumar Muthukaruppan
IT, Chief Enterprise Architect
The World Bank Group
customer
Sathish leads the enterprise architecture practice for the World Bank Group, driving modernization efforts that connect business strategy, technology innovation and operational excellence across the institution — and enable the AI-ready operating models supporting its long-term transformation objectives.
Held to a Higher Standard: Process Excellence and AI Readiness at World Bank Group
Sandra Dannhauser
IT Architect & Product Owner
The World Bank Group
Customer
Sandra is an Enterprise Architect at the World Bank Group specializing in business process management, process re-engineering and enterprise transformation. She leads initiatives focused on process excellence, governance and AI-enabled business innovation.
Held to a Higher Standard: Process Excellence and AI Readiness at World Bank Group
Moshé Dickerman
VP, Service Transformation & Process Engineering
Ren Inc.
customer
Moshé has more than 20 years in financial services and consulting, with leadership roles at Bank of America, JPMorgan Chase, Bain & Company and Comerica Bank. His focus is process and operational excellence, and now AI.
Building the Foundation: Process Improvement, Risk & Control Management, and AI at Scale
Flavio Marcato Bomfim
Ex Managing Director, Operational Excellence – Technology and Transformation – BDO USA
CONSULTING
partner
Flavio works with manufacturing organizations to drive operational improvements, process automation, and enterprise technology transformation. He brings experience across consulting, technology, and process transformation, with previous roles at BDO USA, Deloitte, and Infor.
The Governance Gap: Scaling AI Safely Across Healthcare, Manufacturing and Beyond
Luis Cruz
Director of Change Management
World Wide Technology
Customer
Luis brings more than 20 years of steering organizations through business transformation. With a background in information design and visual communication, he focuses on translating complex process work into something teams will actually adopt – currently leading WWT’s rollout of a unified process foundation.
What If Your Process Foundation Could Talk to Claude?
Don Williams
Managing Director
Deloitte
partner
Don Williams is a Managing Director in Deloitte’s Enterprise Operations & Risk practice and co-leads Deloitte’s AI Risk Management & Governance offerings. He helps organizations apply AI across business operations at scale by combining governance, risk management, and operational transformation to enable trustworthy AI, accelerate adoption, and drive measurable business outcomes.
The Governance Gap: Scaling AI Safely Across Healthcare, Manufacturing and Beyond
Shabbeer Shaik
Principal Architect and IT Enterprise Architect
world wide technology
Customer
Principal Architect and IT Enterprise Architect at WWT, with 20+ years in enterprise technology. He worked in the Supply Chain & Logistics portfolio, helped form WWT’s automation COEs (RPA, low-code, workflow), and now leads enterprise architecture activities for WWT’s Solutions, Consulting & Engineering organization — turning the process foundation into a real-time context layer for AI-native operations.
The Governance Gap: Scaling AI Safely Across Healthcare, Manufacturing, and Beyond – A Panel Discussion
Luis Cruz
Director of Change Management
World Wide Technology
Customer
Luis brings more than 20 years of steering organizations through business transformation. With a background in information design and visual communication, he focuses on translating complex process work into something teams will actually adopt – currently leading WWT’s rollout of a unified process foundation.
What If Your Process Foundation Could Talk to Claude?
Don Williams
Managing Director
Deloitte
partner
Don Williams is a Managing Director in Deloitte’s Enterprise Operations & Risk practice and co-leads Deloitte’s AI Risk Management & Governance offerings. He helps organizations apply AI across business operations at scale by combining governance, risk management, and operational transformation to enable trustworthy AI, accelerate adoption, and drive measurable business outcomes.
The Governance Gap: Scaling AI Safely Across Healthcare, Manufacturing and Beyond