Customer Journey Mapping: Where to Begin
It is important to understand that a customer journey, at its core, is a process. It may seem limited from the customers point of view, but it is a process, nevertheless. In this series, we are going to discuss how to understand, catalog, and capture the overall customer journey and relate it back to your […]
Announcement: G2 Crowd Positions iGrafx as a Leader for Business Process Management
iGrafx has been named as a Leader in Business Process Management software by G2 Crowd for the 3rd quarter in a row and as a High Performer for Enterprise BPM for more than a year. Additionally, for Winter 2021, iGrafx also received the Momentum Leader award given to those companies that are ranked in the […]