iGrafx Overview

iGrafx enables enterprises to turn business processes into a portfolio of valuable assets. Our Process Knowledge Center is the foundation of a Business Transformation Platform providing the most collaborative & comprehensive platform for:

• Process Capture & Discovery
• Digital Transformation
• Customer Experience
• Governance, Risk & Compliance
• Performance Management
• Operational Excellence
• Quality Management

We have a global presence with offices in Portland, OR (HQ); Austin, TX; Munich, Germany; and Tokyo, Japan (Partner). And iGrafx works with the Global 2000 with a focus on large, complex challenges, high degree of regulatory requirements,  and the need for continuous business improvement.

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Scalable Customer-Centric Model

• Flexible Delivery Model: iGrafx deploys in the cloud or on-premises, allowing it to serve multiple customer types and requirements.
• Customer Retention: Loyal customer base of enterprise customers, using iGrafx to identify and optimize various processes centered around business improvement.

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Expansive Solution Set

iGrafx provides a Business Transformation Platform with a focus on:

• Process Capture & Discovery
• Process Optimization
• Workflow Automation
• RPA Acceleration
• Customer Journey Mapping
• Operational Risk Assessment
• Performance Management
• System of Record integration
• Collaborative Change Management & Governance

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Highly Awarded

iGrafx is a Category Leader:

• Highest NPS (88)
• Highest Likelihood to Recommend (94%)
• Best Ease of Use Rating (97%)
• High Performer Rating

“iGrafx is very easy to use and incredibly intuitive software. My organization easily provided a whole process landscape to all relevant people by using the online platform and reporting.”

 

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