Process Excellence
Transform your business with continuous process improvement.
Achieving Process Excellence
Benefits
01
Increase Productivity
Gain objective visibility into how processes are performing today and quickly uncover inefficiencies, bottlenecks, and opportunities for improvement. Use a ‘single source of truth’ to build ideal future-state processes.
02
Reduce Costs
03
Ensure Compliance
Ensure processes are compliant with external regulations and internal policies. Achieve faster, cheaper audits, avoid financial penalties, and execute continuous improvement to adhere to new regulations easily.
Process Mining
Process Design
Digitally model your enterprise through objects, and their relationships, including digital representations of regulatory structures and risk and control catalogs.
Process Simulation
How iGrafx Can Help
Featured blog
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Process models are an essential part of any ERP transformation initiative, fostering alignment between teams on how the system is used today, enabling well-informed design of to-be processes, and highlighting compelling post-transformation roadmaps. However, process models are too often cast aside once the transformation is
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What is Process Excellence?
Process excellence refers to the practise of continuously optimizing workflows to achieve maximum efficiency, effectiveness, and quality. It involves systematically analyzing, designing, and refining processes to eliminate waste, reduce errors, and enhance outcomes. The goal is to ensure smooth, consistent operations that meet strategic objectives and customer needs.
What is the difference between Process Excellence and Operational Excellence?
Process excellence optimizes individual workflows for peak efficiency and quality, focusing on specific steps. Operational excellence is broader, encompassing the entire organization to create a culture of continuous improvement across all processes, systems, and teams, ensuring holistic effectiveness and sustained customer value.
What is a simple example of Process Excellence?
A simple example of process excellence is streamlining an order fulfillment process. By analyzing each step—from order placement to delivery—and eliminating redundancies or delays (e.g. automating data entry, optimizing warehouse picking routes), the process becomes faster, more accurate, and more cost-effective.
What is a Process Excellence structure?
A ‘process excellence structure’ refers to the organizational framework and resources dedicated to achieving and sustaining optimized business processes. It typically includes dedicated roles (e.g. process owners, analysts), governance bodies, methodologies (e.g. Lean Six Sigma), and technology to systematically manage, improve, and monitor processes across the organization.
How do you implement Process Excellence in your business?
Implementing process excellence involves several key steps:
- Define: Clearly identify the processes to improve and their goals.
- Measure: Establish metrics to quantify current performance.
- Analyze: Identify root causes of inefficiencies or defects.
- Improve: Design and implement solutions to optimize the process.
- Control: Monitor performance to sustain gains and ensure continuous improvement. This often utilizes methodologies like Lean Six Sigma.