- Partner
Process Mining
Get an X-ray view of the processes that power your business.
Process Mining for Operational Excellence
Take a data-driven approach to process optimization
Turn data from your existing systems (ERP, CRM, GRC, HRM) into actionable insights about how your processes actually run. Uncover inefficiencies and bottlenecks, and make meaningful improvements that align with strategic goals.
Discover the Benefits of Process Mining
Our advanced process mining solution has a track record of delivering:
Complete Transparency
Gain 360° visibility into your end-to-end business process performance
Better Outcomes
Make data-driven decisions that improve efficiency, drive productivity, and reduce costs
Regulatory Compliance
Proactively mitigate risks, ensure process conformance, and stay audit-ready
Continuous Improvement
Uncover opportunities for optimization, and see where AI and automation will bring the biggest ROI
Higher Efficiency
Identify and understand the root cause of bottlenecks and delays to eliminate process pain points
Features
Intuitively Analyze Processes with Concurrency Detection
Automatically generate visual process maps based on the data that already exists in your ERP, CRM, GRC, HRM, and other enterprise systems. Examine individual cases, process steps, links between steps, or entire process variants.
Our unique technology displays parallel activities in processes, providing a digital representation that matches your understanding.
Find the Perfect Perspective with Customizable Dashboards
Whether you’re a part of the process day in and day out, a seasoned leader, or a risk officer, you can tailor dashboards to see the metrics that matter most to you.
You have the ability to create custom formulas and business rules and choose from a wide variety of charts, graphs, and other visuals to surface insights in just the right way.
Audit like a Pro with Conformance Checking
Create reference models automatically from your mined data by selecting best practice process variants, or import a previously created BPMN reference model directly from the Process Repository.
Compare as-is process performance against a to-be reference model to identify outstanding process changes, or to conduct faster, more accurate audits.
Get Proactive with Predictive Analytics
Stay ahead of process problems so you can address them before they happen, whether it’s an order that will be delivered late, a sales opportunity that will slip to the next quarter, or a service request that will violate your SLAs.
Predictive Analytics leverages a machine-learning powered statistical model based on your historical data to see the future before it’s too late.
Stay Vigilant with Process Monitoring
Switch from static one-off analyses to continuous process improvement. Safeguard against new challenges that could disrupt operations.
Keep up to date on process performance by synchronizing with your source systems in near real-time. Measure progress against your ongoing initiatives to ensure they’re having the intended impact.
Maintain Operational Resilience with Risk Analytics
Easily visualize the current health of your process from a risk perspective. Determine if your processes are violating internal policies or statutory obligations, such as SLA or segregation of duties violations.
Compare actual process operations against a defined reference model to easily and efficiently conduct objective, data-driven audits.
Don't just take our word for it
Schedule a personalized demo today to see the Process360 Live platform in action
Why Companies Choose iGrafx
Your path to better processes starts here.
01
Unified Platform
Tap into the power of a process intelligence platform, combining process mining, modeling, simulation, and predictive analytics. Manage and optimize processes from a centralized process repository to drive continuous improvement.
02
Simulation
Build simulation baselines from actual mined data to reflect how your processes truly operate. Run what-if analyses to assess changes, forecast ROI, and optimize decisions – without costly trial and error.
03
Time-to-Value
Accelerate transformation with rapid time-to-value. Skip the interviews and whiteboarding—our platform mines process data directly from your systems, so you can act on insights in weeks, not months.
How Organizations Use iGrafx Process Mining
Make faster, smarter decisions to improve the way processes work in your organization.
Banking & Financial Services
Eliminate bottlenecks and delays in core operations like loan approval, customer onboarding and transaction processing. Improve overall operational efficiency, ensure customer satisfaction, and comply with regulations like KYC and AML.
Healthcare
Uncover pain points and delays across every patient touchpoint, including admissions, claims processing, and care coordination. Use data to invest in improvements that reduce costs, improve the quality of patient care, and ensure compliance.
Insurance
Streamline and standardize key processes including claims management, customer onboarding, and underwriting. Make fast, informed decisions, like where to deploy automation or AI, mitigate compliance risks, and keep customers satisfied.
Manufacturing
Proactively optimize critical manufacturing processes like procurement, production, and order management. Understand where resources can be better used, reduce operating costs, and comply with regulations and standards like ISO 9001 and OSHA.
Deliver Processes That Transform
Digital Transformation
Reduced Risks
Complete Visibility
Resources
Ready to get started?
We’re here to help your organization unlock the power of process intelligence.
You have questions, we have answers
What is Business Process Mining?
Process Mining is a powerful analytics tool that visualizes and analyzes business processes based on event log data from IT systems, helping organizations understand and improve their processes.
How does iGrafx Process Mining work?
iGrafx Process Mining uses advanced algorithms to extract and analyze data from event logs in existing enterprise systems, creating process maps and identifying process inefficiencies, bottlenecks, and improvement opportunities.
What are the benefits of using iGrafx Process Mining?
iGrafx Process Mining provides insights into process performance, compliance, and efficiency, enabling organizations to optimize processes, reduce costs, and improve customer satisfaction.
What is unique about iGrafx's approach to Process Mining?
iGrafx is the only vendor to have patent-pending technology to measure and display concurrency in processes, increasing
accuracy and performance. Additionally, iGrafx Process Mining seamlessly integrates with the rest of Process360
Live. This allows users to contextualize Process Mining with Process Modeling, and test improvement scenarios with
Process Simulation.
How does iGrafx Process Mining help companies achieve process excellence?
iGrafx Process Mining helps companies objectively discover the as-is reality of their process operations to identify
bottlenecks and opportunities for improvement. iGrafx Process360 Live also has capabilties to design ideal versions
of processes and then optimize exisiting processes to reach that to-be state, ultimately supporting an end-to-end
continuous improvement lifecycle.
How does iGrafx Process Mining help companies achieve compliance & risk management?
iGrafx Process Mining highlights where controls are not effective, such as with SLA or segregation of duties violations. Through conformance checking, iGrafx can compare actual process execution against a reference model, making audits faster, cheaper, and more accurate.
What companies should use Process Mining?
iGrafx Process Mining is suitable for organizations of all sizes and industries looking to improve their processes, increase operational efficiency, and drive business transformation.