Don’t Automate Chaos: Why Process Intelligence Must Come Before AI

As organizations accelerate investments in AI and automation, many are unintentionally increasing complexity instead of reducing it. Automating fragmented or poorly understood processes often amplifies inefficiencies, risk, and operational noise. 

In this session, we explore why process intelligence – the ability to understand, analyze, and govern how work actually flows across people, systems, and decisions – is a critical prerequisite for AI success. Attendees will learn how leading enterprises avoid “automating chaos,” reduce transformation risk, and establish a foundation for scalable, governed innovation. 

Webinar agenda:

1. Welcome & Context: The Rush to AI
2. Theme 1: Why Automation Fails at Scale
3. Theme 2: What “Process Intelligence” Actually Means
4. Theme 3: Establishing a Foundation Before AI 
5. Closing: From Automation to Intelligent Execution
6. Q&A