Jargon or Game Changer?
Digital transformation is quite possibly the most overused – and at the same time misunderstood — buzzword that’s hit the street in decades. Many feel overwhelmed by not only defining it, but also by understanding and embracing the tasks and technologies associated with it.
Digital Transformation is a subset of the broader term, Business Transformation. But enterprises have been led to believe that Digital Transformation is about applying technology, such as RPA or workflow automation. They believe that Digital Transformation can help build competitive advantage, improve customer experience and ultimately drive ROI (and they are right), but they don’t understand how to get from their vision to the operational reality.
Digital transformation IS NOT a project. Done properly, you’ll never be finished. And the incremental steps after your first few quick wins will be ever more complex.
Whether through traditional process capture methods or integration with various process mining tools, iGrafx will help you identify critical processes to automate, while mitigating risk, ensuring compliance and providing a framework for governance and continuous business improvement, to effectively drive promised digital transformation ROI.Give iGrafx a Try!