The Key to Overcoming Prolonged and Complex Auditing Processes with Process Intelligence

By James Berrocales In the realm of corporate compliance, the intricacy of audit processes gives rise to a host of challenges. Organizations find themselves entangled in prolonged procedures, strained resources, and the persistent risk of overlooking crucial aspects. Cumbersome processes not only strain resources but also create inefficiencies that go beyond just meeting compliance requirements. […]
From Business Process Diagrams to Business Process Models: What Every Company Needs to Know

For many companies, the journey toward business process excellence starts with a simple question: How do our processes run, and can we improve them? That question often leads to business leadership investing in process diagramming tools like Microsoft Visio or Lucidchart. These tools are designed to help the business visualize a given process and provide […]
The iGrafx User Experience Manifesto

“We don’t want to provide a great user experience, we want to provide the best user experience.” That’s a quote from Alexandre Wentzo, our CEO. It’s a bold statement, but the team’s all in on making it reality. It’s at the heart of our own continuous improvement journey, at a company that delivers continuous improvement software. Our […]
How to Ensure Success with Process Mining: The Six Steps Every Company Should Follow

Over the past few years, there’s been a lot of hype about process mining. Businesses across the globe are adopting mining tools to take advantage of data-driven insights that allow them to streamline their business operations. They do this to save time and reduce costs, helping companies achieve strategic goals and maintain a competitive advantage. […]
Predictive Analytics: Digging Deeper to Get Things Done

An Intellyx BrainBlog for iGrafx In our previous chapter on automated decisioning, we discussed the importance of bringing together all of the real-time and historical data necessary for a human expert to make better decisions in the moment. As we shift our gaze from the present to the future, we uncover another critical factor in […]
iGrafx Recognized as a Leader in The Forrester Wave™: Process Intelligence Software, Q3 2023

By iGrafx Chief Product Officer, Shoeb Javed Industry analyst firm, Forrester, recently released The Forrester Wave™: Process Intelligence Software, Q3 2023 and named iGrafx a Leader! In this blog we’ll take a look at the report’s findings and offer a deeper dive into what the Forrester report says about iGrafx process intelligence software. What […]
Building a Better Business Through Process Mining

By James Berracoles, Solutions Engineering Manager, iGrafx No matter what industry or vertical you’re in, a few principles are true across the board. For one thing, your business must have a solid value proposition that differentiates it from competitors. For another, you should understand, and prioritize, your customer or client’s needs, while making decisions […]
Mind the Gap: Why True Business Process Optimization Needs Process Design

By iGrafx Chief Product Officer, Shoeb Javed It’s no secret that in today’s competitive business environment, carrying on with a “business-as-usual” approach isn’t enough. Businesses today face a new set of challenges. They are under increasing market pressure to enhance customer satisfaction, boost performance, and deliver on the promise of truly streamlined, truly digital […]
Rediscovering the Lost Art of Automated Decisioning

Process automation has come a long way over the last two or three decades. We’ve evolved away from a classical definition of business process management (BPM), which largely consisted of rote, single-threaded sequences of steps, interrupted by decisioning activities, where a human domain expert steps in to make a selection or handoff that hopefully keeps […]