Creating a Single Source of Truth for Supply Chain Processes with iGrafx Process360 Live

This multibillion-dollar global technology company was struggling to manage supply chain process knowledge spread across PowerPoint decks, Word documents, and the minds of individual employees. The result? Fragmented, inconsistent documentation that slowed transformation initiatives, created knowledge loss when staff moved on, and made it nearly impossible to trace how processes connected end to end. The solution? Process360 Live from iGrafx.

Learn how they replaced disconnected tools with a single, authoritative source of truth for over 350 supply chain processes, enabled transformation teams to start from an agreed baseline instead of rebuilding from scratch, supported role-based reporting for onboarding and accountability, and integrated iGrafx with an internal AI chatbot to democratize access to process knowledge across the organization.