Calling all iGrafx Customers! Extend the Value of iGrafx Process Design with Process Mining

Process Mining massively extends the power of the iGrafx Process360 Live Platform. It gives teams the ability to automatically discover, analyze and optimize the processes your business relies on.

Learn how current iGrafx customers can leverage unparalleled Operational Intelligence to automatically uncover bottlenecks and inefficiencies, identify candidates for automation, and ensure compliance.

The webinar will explain how adding Process Mining enables customers to:

  • Gain a complete understanding of how your business actually runs
  • Monitor process performance in real-time
  • Extend the value of Process360 Live with enhanced process analysis and design
  • Transform your business with continuous process improvement

This webinar will be focused specifically on the benefits iGrafx customers can achieve with the complete Process360 Live platform.


James Berrocales

James Berrocales

Solutions Engineering Manager

James Berrocales is the Manager of the North American Solutions Engineering team at iGrafx. He has over 20 years of experience in the Business Process Management space, mostly in IT Risk Management in Financial Services. James provides crucial input to the iGrafx product roadmap and is responsible for helping customers achieve their strategic business goals with iGrafx intelligent process management solutions.

Jim Dugger

Director of Product Management

Jim began his career as a software developer nearly 30 years ago, and during that time enjoyed roles in customer support, technical sales, product management and product marketing.  Today, Jim is responsible for business process automation products at iGrafx, including our integration and human workflow automation products.  Prior to iGrafx, Jim was actively involved in the SAP space, leveraging his background in software development as a recognized expert in SAP testing and DevOps topics.

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