Process Intelligence: The Path to Process Improvement & Better Business Outcomes
You can’t change what you can’t see. That’s why process intelligence is more important than ever for organizations looking to exceed customer expectations, stay competitive, and cut costs. It offers the 360° transparency needed to uncover inefficiencies and risk and pinpoint opportunities for game-changing improvements.
Having been recently named a Leader in the Forrester Wave™ on Process Intelligence Software, we know a thing or two about helping companies perform at their best. Watch the webinar to see a demonstration of 5 key capabilities of our Process360 Live platform.
The session will explore how:
- Combining process mining and process design enables true continuous process optimization
- Mining and analyzing the customer journey drives a better customer experience
- Simulating proposed improvements with what-if testing ensures the right changes at the right time
- Predicting future process performance with intuitive models flags problems before they occur
- Process intelligence translates into tangible business benefits and bottom-line impact
Speakers
Roland Woldt
Vice President, Global Consulting
Roland Woldt is the Vice President of Global Consulting with 25+ years of business transformation, system implementation, and business process management & improvement experience. He worked in various leadership roles at KPMG, Software AG, Accenture and the German Armed Forces. Roland has worked as a Team Lead, Engagement/Program Manager, and Enterprise/Solution Architect on many projects. Within these projects, he was responsible for the full project life-cycle, from shaping a solution and selling it, to setting up a methodological approach through design, implementation, and testing, up to the roll-out of solutions. This includes traditional project delivery, as well as Agile approaches.
Dylan Boynton
Sales Solution Engineer
Dylan Boynton is a Sales Solution Engineer with 15 years of experience in the healthcare IT and process automation spaces. He previously worked as Lead Consultant at Hyland Software, leading content management implementation projects with large hospital systems. Dylan has a degree in Information Technology, resides in the Space Coast of Florida, and enjoys foil surfing and disc golf in his spare time.