Organizations seem to have everything to gain and almost nothing to lose by integrating their transformation and process management initiatives. Doing so will naturally create visibility and transparency that will deliver improved efficiency, better customer experiences, and lay the groundwork for future transformation efforts. Moreover, successful integration efforts not only deliver benefits beyond their respective initiatives, but also increase the impact of the initiatives themselves.
This whitepaper contains direct research and recommendations regarding the connection between process management and digital transformation initiatives. The study was conducted by Intellyx, an analyst and advisory firm focused solely on digital transformation and: