Every company aims to develop an understanding of customer preferences and behavior to better align its business activities. What has been completely normal for B2B interactions for years, namely to map the points of contact within the framework of an overall process, now also finds its way into the very individual processes that only affect the end customer. As a software vendor, it’s important to represent both equally, and to make these cohesive capabilities simple and understandable.
In our online session you will learn how to:
Pre-Sales Consultant EMEA