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Merging Next Generation Process Mining with Proven Business Process Management: iGrafx acquires Logpickr

The iGrafx Business Transformation Platform gains patent-pending process mining capabilities, targeting faster value for digi...
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Checklist for selecting the right consulting partner

Environmentally Sustainable business processes: Here's what you should consider when choosing your consulting and software pa...
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5 Questions with Ed – BPM Sustainability – Part 2

In part 1 of iGrafx Chief Evangelist Ed Maddock interview with the PEX Network, he spoke about the  how the past year ha...
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5 Questions with Ed - BPM Sustainability - Part 1

Recently, iGrafx Chief Evangelist Ed Maddock spoke with the team at PEX Network to discuss the current direction of Business ...
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Stefan Hessenbruch in an interview with "Der Prozessmanager"

Our Director of Professional Services, Stefan Hessenbruch was interviewed about Document Management by the online portal "Der...
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QuickMap - Create Process Maps without needing to Draw

Have you ever faced this scenario? You are in a meeting with stakeholders and / or subject matter experts and suddenly realiz...
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Understanding your process – Step by Step

When talking about Process Knowledge Management, one of the key value propositions is providing a context for Process Perform...
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Customer Journey Mapping — Where to Begin — Part 5 Improve the Experience

Improve the Experience First this WARNING: If you started reading here, please go back to the beginning. If you start here, ...
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ERP Giant SAP Puts Signavio in their Pocket. What Does this Mean for You?

For the past 30 years, iGrafx has championed how understanding business processes is central to a company’s success.  Docu...

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iGrafx Named Market Leader in Business Process Management Software Customer Success Report

We are honored to have been named a Market Leader in the Business Process Management (BPM) Software category for the Winter 2...
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Customer Journey Mapping — Where to begin — Part 4 Process Improvement

Having completed part 3, you now have clear data points that identify specific pain points and bottlenecks within your intern...
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Customer Journey Mapping — Where to Begin — Part 3 What and How to Measure

In my past 2 articles we have discussed How to Identify and Catalog Customer Journeys and The Importance of Connecting the Bu...
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