From Business Process Diagrams to Business Process Models: What Every Company Needs to Know
For many companies, the journey toward business process excellence starts with a simple question: How do our processes run, and can we improve them? That question often leads to business leadership investing in process diagramming tools like Microsoft Visio or Lucidchart. These tools are designed to help the business visualize a given process and provide […]
The iGrafx User Experience Manifesto
“We don’t want to provide a great user experience, we want to provide the best user experience.” That’s a quote from Alexandre Wentzo, our CEO. It’s a bold statement, but the team’s all in on making it reality. It’s at the heart of our own continuous improvement journey, at a company that delivers continuous improvement software. Our […]
Redefining Business Process Optimization: Why Process Mining Alone Isn’t Enough
Let’s start with the obvious. For any company trying to get a handle on its process landscape, process mining software offers a huge advantage. Mining can help companies answer key questions about their systems and operations. It helps leaders understand how their business works so they can improve day-to-day operations. This saves time and money, […]
How to Ensure Success with Process Mining: The Six Steps Every Company Should Follow
Over the past few years, there’s been a lot of hype about process mining. Businesses across the globe are adopting mining tools to take advantage of data-driven insights that allow them to streamline their business operations. They do this to save time and reduce costs, helping companies achieve strategic goals and maintain a competitive advantage. […]
Why Every Business Should Invest in a BPM Learning Online Program
In today’s fast-paced business world, where every second counts, establishing a dedicated BPM (Business Process Management) learning program is not just a smart move — it’s essential! So, why should professionals embrace these programs, and why should managers support their process teams in accessing them? Let’s dive in and explore the numerous benefits that a […]
Why Business Process Management
Business Process Management (BPM) – What is it? To understand why Business Process Management (BPM) is important to any business, you first have to understand what it is. This is not as easy as one might expect, since BPM means different things to different people. Every participant in a business has a different perspective and […]
Merging Next Generation Process Mining with Proven Business Process Management: iGrafx acquires Logpickr
The iGrafx Business Transformation Platform gains patent-pending process mining capabilities, targeting faster value for digital transformation and regulatory compliance initiatives. The iGrafx Business Transformation Platform enables organizations to connect strategy to execution while mitigating risk. This ensures compliance and provides a framework for governance and continuous business improvement. It is with continuous improvement that iGrafx […]
QuickMap – Create Process Maps Quick Without Needing to Draw
The Challenge: Capturing Processes Quickly, Even in Real Time The Scene: The meeting room is filled with the low hum of conversation as a group of six employees settle into their seats around a large conference table. A projector at the front of the room displays a slide titled “Quarterly Sales Discussion.” As the discussion […]
iGrafx Named Market Leader in Business Process Management Software Customer Success Report
We are honored to have been named a Market Leader in the Business Process Management (BPM) Software category for the Winter 2021 Customer Success Report published by FeaturedCustomers. FeaturedCustomers is the leading customer success content marketing platform for B2B business software & services helping potential B2B buyers make informed purchasing decisions through vendor validated customer […]
Customer Journey Mapping: Where to Begin
It is important to understand that a customer journey, at its core, is a process. It may seem limited from the customers point of view, but it is a process, nevertheless. In this series, we are going to discuss how to understand, catalog, and capture the overall customer journey and relate it back to your […]