In any business, one of the keys to long-term success is making the right decisions, at the right time, to improve how the business operates and what it can offer. Some of these decisions can have a widespread impact, determining the long-term direction and strategy of the business. Others are smaller: the countless individual choices and plans implemented across all the offices and locations that make up the whole. Whatever their nature, most of these decisions aren’t made arbitrarily. They are made using the best data available at the time – the clearest outline the business, department, or individual has of how, where, and why things are happening. In many cases, however, that data is incomplete, based on erroneous assumptions, or simply lacking.
As a result, many businesses have been turning to process mining tools to understand the specifics of their internal processes. The aim is to gain insight into how those processes drive, or fail to drive, business value.
Process-mining-based analysis gives business leadership a new set of tools: one that can be used to decide how to navigate their current context and make the decisions that will improve business outcomes over the long term.
This white paper offers critical guidance for organizations considering a process mining solution. Find out precisely which 5 capabilities to look for when evaluating your options.
