Understanding the Details of Your Process Using Process Mining
At our recent thought leadership event, iGrafx iNNOVATE, Robert Thacker, Director of Global Product Marketing & Enablement at iGrafx took a few minutes to speak with John Burgos, Sales Director at myInvenio.
During the conversation, John explains how process mining can help you understand the details of your process before automation. He discusses the challenges faced, including processes living in siloed systems, and explains how to get a high-level view of the end-to-end process using data from all of the systems.
Watch the entire video below to hear John explain why process mining is key to understanding your process before beginning automation.