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Perspective 6: Data Analytic – Understanding Data Types (Part 3)

Up to now in this perspective we have talked about how to Identify Data, and various techniques for analyzing data. If you ar...
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Dealing with Uncertainty & Disruption with Effective Risk Management

The current pandemic is pretty much the most significant disruption we have ever experienced. And in order to contain the imp...
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Perspective 6: More About Data (Part 2)

In my last blog post we started discussing the topic of data. We discussed how to identify data, and one of the tools (Busine...
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Giving Tuesday

It is safe to say that 2020 has been a year of one disruption after another. From global pandemics to murder hornets, we have...
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Perspective 6: All About the Data (Part 1)

Now that we have wrapped up Perspective 5 around systems, we are ready to move forward with the final part of the Perspective...
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How to Approach Customer Journey Mapping with iGrafx

It is important to understand that a customer journey, at its core, is a process. It may seem limited from the customers poin...
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Making the Connection Between Customer Experience, Process Management and Business Continuity

iGrafx recently gave a presentation at the Building Business Capability conference, a conference about business analysis, bus...
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National Bank of Iraq selects partnership of iGrafx and ProServ

iGrafx implemented the first Enterprise Business Process Management (EBPM) solution with the National Bank of Iraq. We're ple...
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BBC 2020 - Disrupted!

For over a decade, the Building Business Capabilities Conference (#BBCCon) has been the premier event for the International I...

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Blog

Perspective 5 - The System (Part 2)

In my last post we began talking about The System. Just as a reminder, when I reference systems for this perspective, I am sp...
Blog

Perspective 5 - The System (Part 1)

Now that we have wrapped up Perspective 4 around Business rules and had our special bonus interview with Robert Thacker on Pr...
Blog

iGrafx Announces Appointment of Joel Trammell to Chief Executive Officer

iGrafx is pleased to announce the appointment of Joel Trammell as our new Chief Executive Officer. Joel comes to iGrafx with ...
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