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    Blog

    iGrafx Recognized by Gartner Peer Insights

    We are excited to share that we were named a Customers’ Choice in the January 2021 Gartner Peer Insights "Customer's Choice...
    News

    iGrafx is recognized as a 2021 Gartner Peer Insights Customers’ Choice for Enterprise Business Process Analysis in EMEA and for Mid-Market Enterprises ($50m-$1B)

    The Gartner Peer Insights Customers' Choice Distinction Is Based on Feedback and Ratings From End-User Professionals Who Have...
    Blog

    Customer Journey Mapping — Where to Begin — Part 5 Improve the Experience

    Improve the Experience First this WARNING: If you started reading here, please go back to the beginning. If you start here, ...
    Webinar

    Digital way from FlowCharter to iGrafx Business Transformation Platform

    In the 45-minute webinar the  following highlights will be presented: Increase the transparency in business processes...
    Blog

    ERP Giant SAP Puts Signavio in their Pocket. What Does this Mean for You?

    For the past 30 years, iGrafx has championed how understanding business processes is central to a company’s success.  Docu...
    Blog

    iGrafx Named Market Leader in Business Process Management Software Customer Success Report

    We are honored to have been named a Market Leader in the Business Process Management (BPM) Software category for the Winter 2...
    News

    iGrafx Named Market Leader in the Winter 2021 Business Process Management (BPM) Software Customer Success Report

    Austin, TX – January 26th, 2021 - iGrafx has been named a Market Leader in the Business Process Management (BPM) Software c...
    News

    iGrafx Named Best Compliance Management System of 2021 by Digital.com

    The company was ranked among the most reliable solutions to help monitor and audit business processes Tualatin, OR – Digita...
    Blog

    Customer Journey Mapping — Where to begin — Part 4 Process Improvement

    Having completed part 3, you now have clear data points that identify specific pain points and bottlenecks within your intern...

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    Blog

    Customer Journey Mapping — Where to Begin — Part 3 What and How to Measure

    In my past 2 articles we have discussed How to Identify and Catalog Customer Journeys and The Importance of Connecting the Bu...
    Blog

    Industrial Engineers with Process Understanding!

    Understanding operational processes is a central key competence of successful managers. If the structures and the behavior of...
    Blog

    Customer Journey Mapping — Where to Begin — Part 2 Connecting the Business Architecture

    In part 1 of this series, we talked about how to identify and catalog your various customer experiences into journeys. Now th...
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